2012-07-05
17:57
- last edited on
2012-07-05
18:41
by
haZey
Hello to all, I have an existing account registered with Nokia Music i have terminated that account and created a new account, but now when i try to download song using Nokia Music I am getting an Activation Issue This Phone is already registered with a Nokia Music Unlimited Subscription...
What should i do to resolve this issue..
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2012-07-05 18:42
Hi rahuljain0257,
Welcome to the Nokia discussions board!
It may be that you have registered the subscription with your original email and that account. So it is not allowing you to register it with a new account.
You shoudl call Nokia Care line concerning this, as they will have more information to why your account is not being activated.
Regards,
haZey
2012-08-04 11:37
I have same problem with Nokia lumia 710.when I bought new handset I am able to download music from Nokia music store.
When I have given reset to my phone then its again showing login.i have tried logged in with new and old user.with both user I am able to login.but when I try to download any song from store then its showing activation problem.'your phone is already registered'.
Please solve this as soon as possible.
2012-08-05 10:05
Please contact Nokia Care by phone,mail or chat (where available). They will be able to verify and/or change the status of your account.
Kosh
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2012-10-06 17:57
Yes, same problem with Lumia 710, please trouble shoot me to resolve this issue.
2012-10-07 21:45
Please see this post
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2012-10-28
7:02
- last edited on
2012-10-28
17:58
by
Sheldrick
same problem with also any feedback from nokia team... why it taking so much time is it that much bug issue ...?????
Thanks
Regards
Santosh Bahuguna
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2012-11-10 0:43
2012-11-26 18:30
2012-12-04 5:34
2012-12-12 3:11
2012-12-12 17:42
You may want to use the search function as your question has been asked and answered many,many times. You may also try reading the topmost posts here as you would find the answer there.
I would suggest you start by contacting Nokia Care to find out whether you are illegible for Nokia Music downloads, in what form and if so whether your Phone's IMEI number is registered correctly in case of a Nokia Music Unlimited Subscription (most likely for India). If you previously has Nokia Music Unlimited Subscription active on a Nokia Phone it will have to me moved to the new phone. It can only be active on one device.
In case this related to a Nokia Lumia it must be a phone with the regional firmware variant installed. If it is an imported phone Nokia Music would not be available. This can also be verified by Nokia Care.
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2012-12-16 21:35
2012-12-16 22:22 - edited 2012-12-16 22:23
Try reading the actual thread you are responding to before posting, your answer is here and in a multitude of posts from others who seem to not be able to find the forum search function.
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2012-12-21 18:02
2012-12-22 9:08
Hi to everybody!
This is to address your concern with regards to your Nokia Music Unlimited registration/account. The best course of action is to contact Nokia Careline, as they have the tools to check your account, further investigate on this one and provide you with specific resolutions and assistance if necessary.
You may contact them either through call, email or chat (if available), depending on your preferences. Hope this information has been useful to everyone's concern.
regards,
tiny_chef
2012-12-25 7:34
2012-12-27 5:05
2012-12-27 5:07
2012-12-28 12:26