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Badly encoded MP3 files.

Advisor
Posts: 17

Badly encoded MP3 files.

[ Edited ]

I cannot find on Nokia site any help contact where to send info about that so I'll be posting here. If you buyed something from Nokia Music Store and it's definitely badly encoded you can post info here. I hope that people responsible for encoding will correct these files.

 

Artist: Within Temptation

 

Song: Candles

 

Lenght: 07:07

 

Error:  Silence from 02:14 to 02:16

 

Error is independent from what software and/or hardware player you are using and from what you are playing - local hard disk, flash memory or network NAS server.

 

NOKIA IN USE: N8
Please use plain text.
Mobile Emperor
psychomania
Posts: 26,986

Re: Badly encoded MP3 files.

You can report issues on the link below:

http://support.ovi.com/osc/en_GB/contactus

Be sure to select "music" from the drop down box so that the comment goes to the relevant department. You could also try calling Nokia Care in your country and request a refund.

Please use plain text.
Advisor
Posts: 17

Re: Badly encoded MP3 files.

Well, you have right.

 

But people (including me) must remember to sign in into their Nokia account from web browser top right corner http://www.pixbang.com/images/signintono.jpg Because it's not the same sign in like here onto this forum (login and password remain the same). And if they are not logged, they cannot see contact form.

 

NOKIA IN USE: N8
Please use plain text.