Hi there, I have recently bought a Lumia 820 from T-mobile in Germany. The phone is great except that after a few times use of the nokia music, I could no longer find the menu of Radio mix, song search, so on and so on. All that I have now is "my music" and "settings" (I hope the translation is exact what is expected on the English version). The last time I was listening to the German chart, which is now the only mix radio I can listen to, because I cannot choose the mix without the menu.
The version I am using is 126.96.36.1998
Please help. Thank you!
Thank you for posting and welcome to Nokia forum!
The Mix radio is part of the Nokia Music application, it is available for those regions which are offering the Nokia Music services. If you can't find the application that would normally mean these services are not (yet) available to you. Mix radio, Music Store and Gig finder are only available in certain territories.
The same issue with my Lumia 820 too. I live in India and mix radio service is actually avalible in the country. I got the mix radio the first couple of days but not avalible until now. I tried resetting the phone to factory setting, uninstalling the app too but no recovery!
Please solve the issue as soon as possible!