2012-05-20 18:43
nokia c7 (symbian belle) >> when i open music player > option > songs ... it tells me " file is corrupted . operation cancelled " .. i need help please
2012-05-20 19:11
2012-05-21 11:39
Hi drkero,
It may be that your music library database has been corrupted. There are a few things you can try though. Connect the phone to your computer and open Nokia Suite, then copy/sync your music library on the phone again.
If the problem persists, you can try to reset your phone settings by dialling *#7780# followed by security code 12345 (unless you have changed it). This does not remove any personal data, but it's a good idea to back up your phone with Nokia Suite just in case.
Let us know if this helps,
Puigchild
2012-07-17 7:06
Hi, I also experienced the same problem.. Sadly I've done the tips above, but still didn't work. The files cannot be read in the Music player. I also have tried other tips (googled) and I cannot find "private" folder in my C7 device.. ![]()
2012-08-03 18:12
2012-11-18 7:54
This really worked. Thanks!