[cash710]

I thought that the recent update would solve the issue. Still the same! Desperately needs the fix.

Why would I subscribe to Nokia Music+ if you don't give priority to issues like this?

[RCDTECH]

i have lumia 800. I download some songs in my lumia 800, after completion of each song, it tries to save the song, but it gives message NOT SAVED. I can't save any song, previously it was working fine. please help..

[Saugata]

---

Craig_Mitchell wrote:

Hi all,

Nokia is currently aware that certain track downloads may result in the text "Not saved" being displayed. The root cause has already been identified, a fix is currently being implemented and will be available shortly. No changes to your device is or will be necessary for the fix to take place..

Thanks, Craig

---

@Craig_Mitchell

It's not for *certain track* it's for all tracks, and also even after getting update on last day(07/02/2013), problem not yet solved.

This problem is there for almost last two month, and I lost my almost 40 days of download and again I subscribed for 90 days, and already lost 15 days of download.

Is Nokia going to refund for this issue?

Will be waiting for a reply.

[Gaurav21701]

Hi there I am using Nokia music for last 7months worked well but from last couple of weeks I am facing the error of not saving the music please someone help me

[elinahlberg]

The issue that was identified would only have affected music that were added to the Nokia Music India and China catalogue between the 3^rd January and today. This issue has now been resolved, so any new music should not be affected. All previously affected music should be fixed in the upcoming days, so you should soon be able to download or stream these tracks again. We apologies for the inconvenience caused!

[Pratik087]

downloaded the update....... Still the same problem

[RaghavenderS]

Well Even after the 7 Feb Update to nokia music the propblem still persist for all track that we are trying to download. Atleast on Nokia Lumia 800

[hemant02]

I m also facing the same issue for lumia 710. Its really vert frustrating. Please fix the issue soon.

[mayurb]

i too have this problem please fix it. im from india

[sharathsasin]

am having same problem.. Please fix it soon. I have lumia 710 with windows phone..and if u add some special fractures like graphic equalizer,swapping music lines like s.belle..it would be great full

[himang123]

the problem is still persistent...kindly provide some solution....
It exists since last week i updated the nokia music new update...
Help needed

[rinkygehan]

Having the same problem.....pl. Sort ouy

[h1man]

Thanks Craig ,

for AT least giving us some hope... But if u specify approx. date when the update will be provided i shall be thankfull to u... because my unlimited subscription is going to expire soon....

[avi550]

HI everyone,

This is the known issue in lumia Devices now days,

Nokia Backend Music team is working on it.

Issue is only with new songs/ albums which are updated on Music service from last 20 days approx.

You can download all old uploaded song/albums.

So Request you to wait for sometime.

[dotnetthoughts]

Yes, this problem only appears for new songs, I am able to download old songs.

[Vasimdodhiya]

Same in my Nokia lumia 800

[Rajib07]

I have been facing same problem.

[h1man]

Problem is now solved. Nokia user's can now download music. .....

Thanks...

[AbhiNagane]

Using Lumia 820, not able to download songs, message shows same as above "did not download properly".

[sivasptb]

I got a lumia 710 with one year music subscription after 7 months I can download music but not saved to my phone