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Re: New rank added for Nokia employees

Ex-Administrator (Retired)
vandelay
Posts: 3,017

New rank added for Nokia employees

[ Edited ]

Hi all,

in the last couple of years, Nokia has participated in online social media in many ways. In addition to this support community, there are several Nokia and Ovi blogs (see http://blogs.nokia.com to find them all), official Facebook groups, Twitter accounts, Beta Labs, Pilots, Forum Nokia for developers.. All these services help Nokia to listen, learn and interact with Nokia owners, and enables Nokia to create better products and services that people love to use. This is also encouraged by Nokia's corporate strategy.

We at Nokia Support Discussions do our best to support these targets and I am happy to announce that as of today, we have started to assign an "employee rank" to Nokia employees who participate in this support community.

You may already know some of these people, as some of them have already been active members here. These people will now have an "Employee" rank and a Nokia logo next to their user name. The reason why they previously went "undercover" is simply that we asked them to, as we weren't really sure how to offer them a sustainable and comfortable public role. But I think we now can do that, and I wish that all members of this community support us in taking this small step, and help us to maybe develop it into a giant leap.

We are now piloting this with just some volunteers, so there's just a few people involved at the moment. We aim to extend the number in the next few weeks, and eventually hope to have as many employees here as possible.

These people volunteer their time to discuss and assist with products or services that they are familiar, and they all still have their normal daily responsibilities outside this forum. They do not have any obligations to respond to any posts or to look into any specific issues that are discussed here.

We in the Discussions team continue to make sure that all relevant Nokia organizations are informed about what's being discussed here, so please do not expect any participating employee to fix any issues personally. Also, please refrain from asking them personal support or comments via private messages.

I have to stress that they are not official company spokesmen, so please do not ask them to comment on what Nokia plans to do about any specific issues - or ask them to make any promises on behalf of Nokia - as that is not what they are here for. Instead, they are here to learn, listen and interact with you, and use their experiences and learnings to make Nokia better.

Please join me in welcoming the first employees - adamf, erga, davisfields, jusbe, jeremiahn and ksantos!

 

UDATE in October 2010: The Employee rank is nowadays available to all Nokia employees globally. There are about 100 registered employees on the forum. We want to make sure that all participating employees are open about their identity, so it is not ok for anyone who works for Nokia to not say so. If you are a Nokia employee and not sure how to join, just contact me.

 

Best regards,
vandelay & Nokia Support Discussions Team


I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".
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Mobile Overlord
scoobyman
Posts: 10,000

Re: New rank added for Nokia employees

Hi All

 

A warm welcome to all concerned, we look forward to a "greenish" tinge appearing on the forum and your input will be greatly valued. 

Happy to have helped forum in a small way with a Support Ratio = 37.0

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Professor
kavi6233
Posts: 368

Re: New rank added for Nokia employees

I look forward in your expertise friends. A warm welcome.
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Professor
hgohel
Posts: 401

Re: New rank added for Nokia employees

Great news! Looking forward to insightful & accurate responses to posts describing difficult issues or even annoying problems. Thanks in advance.
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596, 111.030.0609
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428
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Contributor
ramyamurali
Posts: 33

Re: New rank added for Nokia employees

ok
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Mobile Sensei
carman58
Posts: 6,614

Re: New rank added for Nokia employees

:smileyvery-happy:

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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Registered Member
Nokan
Posts: 5

Re: New rank added for Nokia employees

Can I BE A NOKIA EMPLOYEE?
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Registered Member
Nokan
Posts: 5

Re: New rank added for Nokia employees

Or Can You help me become a nokia employee of any sort?
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Mobile Emperor
psychomania
Posts: 28,334

Re: New rank added for Nokia employees


Nokan wrote:
Or Can You help me become a nokia employee of any sort?

Visit the link below and apply for any jobs that you have the required skills for in the locations on offer. If you get an interview and make a good impression they may offer you a job.

 

http://www.nokia.com/careers

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Advisor
Marvzki_techi
Posts: 16

Re: New rank added for Nokia employees

How do I earn the employee rank?
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Advisor
Marvzki_techi
Posts: 16

Re: New rank added for Nokia employees

You can find me in the CSeries forums. :smileyhappy:
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Mobile Emperor
psychomania
Posts: 28,334

Re: New rank added for Nokia employees


Marvzki_techi wrote:
How do I earn the employee rank?

You don't earn that rank, you have to get a job in Nokia or one of it's 3rd party support companies.

 

Visit www.nokia.com/careers

 

The maximum rank available to normal users is "Mobile Emperor". Like with all ranks it takes time and quality posts to achieve. 

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New Member
jenifferhomes
Posts: 1

Re: New rank added for Nokia employees

I look forward in your expertise friends. A warm welcome
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New Member
Vagui
Posts: 1

Re: New rank added for Nokia employees

Hola,

I am a Nokia employee and would like to know how do I apply for the tag.

Thanks.

 

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Technical Expert
michaels
Posts: 8,489

Re: New rank added for Nokia employees

Hi Vagui, please contact support.discussions@nokia.com from your Nokia e-mail address, we'll do the rest.


Nokia Lumia - the fastest growing smartphone

If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

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Moderator
HDcoffee
Posts: 1,062

Re: New rank added for Nokia employees

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Community Manager
musica
Posts: 4,836

Re: New rank added for Nokia employees

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