2012-01-20 15:08 - edited 2012-01-20 15:27
Why is it after the new update the 3 soft keys at the bottom of the lumia 800 no longer work properly, surely this is not what you intented because it would be absolutely ridiculous, you would have made 3 keys for a phone nobody can see in the dark, and as for some reason there is an option to manually adjust brightness and such which can affect the 3 keys performance but the second you change it and go out of that specific menu it resets itself, so please can we have a few answers, enough people have now told of their dismay that the soft keys no longer work, answers answers answers please !!!
2012-01-20 18:34 - edited 2012-01-20 19:01
Exactly. Using my Lumia 800 in the day is fine on any brightness is fine as the soft keys reflect well in daylight, however at night if I want to use medium or high brightness I'm out of luck now if the keys turn off completly. The screen light isn't going to light them up as there's no natural light for them to reflect off! Granted I mostly do use automatic brightness, but on occasion I do use manual brightness settings.
The only reason I can see for this change (if it was planned) is power saving. Which OK fine, but this should be make as additional settings options, not forced (If it was planned that is). Nokia have definitely changed something though. If you go to the Lights test on the Diagnostics and set the backlight intensity to anything greater than 4, the soft keys will go off completly. I would say that's a firmware change plain and simple.
I spoke to a Nokia Suport representative and he seemed surpsied when I told him the Lights test with a backlight greater than 4 turns the soft keys off completly. Nokia need to sort this out!
I couldn't agree more. The light intensity is tragic. With this update i lost my perfect screen that i had before. So sad.....Wanna go back and live with the battery problem.
no they will not, the lumia is set to automatic brightness as default, the soft keys do not light up after the update, it is a clear bug and it needs fixing, before the update the work, after the update they do not light up, auto brightness is on and always has been
Emm, tragic. Right.
Well, yes it is an inconvenience however if you set your phone to Automatic brightness, you'll find that it's not as bad as it looks unless you're using a screen protector on it.
While I don't mean to presume, do most of you use your phone primarily at night?
2012-01-20 22:34 - edited 2012-01-20 22:39
I don't think were all sitting in dark rooms, and yes while automatic brightness works fine, its just a bit of hassle now we can't use medium or high brightness levels in certain scenario's. When you buy a phone you expect the fundamental features to work right?
In this case Nokia just broke one that was working fine prior to this infamous 8106 firmware update. And just to confirm every angle, I restored my phone to the previous firmware revision, checked soft keys worked (They do), upgraded again, hello broken brightness settings. Makes you wonder how extensively this was tested. I mean the first thing I did after I saw the soft keys going screwy was to use the BUILT IN diagnostics tool and run the lights test. Doesn't take much effort really...
OMG... after a terrible 1st handset, endless phone calls to t-mobile and Nokia... I got a replacement last week... Battery still average, sound horrendous... And now... This! Awful 'automatic' light sensing.. In low light the screen is ridiculously low and if you don't use auto... NO soft keys at all. What a disaster. Sorry Nokia, it's over, game over...this is NOT the amazing every day... Other than amazingly bad.
Dramatic. I'd like to ask if it was hard for you to remember where the placements of the home, back and search keys are if they were not highlighted?
Use the phone often enough and let muscle memory take care of the rest.
I updated to the latest firmware and didn't notice that the backlight on the capacitive buttons didn't light up when the ambient light illuminted them for me.
Since spotting and reading this thread I've done a few tests with ambient light levels and how visible the capacitive buttons are. If people are seeing the same results as me then I don't know why they're complaining, it looks fine.
My opinion is "Great! A nice battery-saving update".
In auto mode I find screen brightness quite dark.. like the manual low setting.
On occasions the auto setting it just brightens up for a short time then goes back to low
Manual medium now seems brighter and high is very bright
Manual low shows lit control buttons while in medium or high mode the backlight is off.
On updating there was no visible changes till I did a hard reset and battery life has improved dramatically.
If I have the phone active for a long while (aka re installing all the apps) the battery reports a dramatic reduction in time left but after a reset the battery time left is back up again.
Using the updated diagnostic reports the phone is using much more power when turning WiFi, Location, etc off (bug?)