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520 not receiving texts?

Registered Member
eclectis
Posts: 1

520 not receiving texts?

I tried contacting the Nokia help and support page by email, but I still haven't gotten either a confirmation email or a reply after three or four attempts. I'm having a problem with my new Lumia 520: it's either receiving texts from people ridiculously late, or not at all. This is extremely frustrating, especially since I only got the phone yesterday - everything else seems to be working fine, it's just getting replies from people that seems to be the problem. I'd really appreciate it if someone could tell me what's gone wrong with my phone, and what I can do to fix it. It's not great to buy a brand new phone and for it not to work properly, and I don't think it's particularly helpful that there doesn't seem to be any answers to this difficulty anywhere. 

Thanks for the help. 

Please use plain text.
Mobile Overlord
cjlim
Posts: 16,976

Re: 520 not receiving texts?

[ Edited ]

Did you by any chance sign up to a new tariff or carrier when you got your new phone? Contact your network and ask them to check to make sure everything is fine with your account on their end first. Also try another sim if you have access to one. 

Please use plain text.