Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Anybody experienced headphones problem with Lumia ...

Registered Member
PETE_MD18
Posts: 2

Anybody experienced headphones problem with Lumia 820??

Sometimes when I connect the headphones jack, the audio still came from loudspeaker, not the headphones. To resolved this I have to plug in and out the jack several times. this happen to me 2 times ; first with the standard headphones supplied with lumia 2nd time with my monster headphone.  I wondered if anyone expereince this problem. I haven't visit the nokia care yet because the problem is rarely occured.

Please use plain text.
Counsellor
Flexi_BTS
Posts: 31

Re: Anybody experienced headphones problem with Lumia 820??

Didnt' happen on my Lumia 920. Honestly I don't use earbuds that much but it usually happens on my laptop and happened with other phones.

 

Probably wp8 doesn't detect the earphones fast enough or correctly to redirect the sound.

Please use plain text.
Mobile Overlord
jimmyireland
Posts: 16,929

Re: Anybody experienced headphones problem with Lumia 820??

It may have a faulty connection jack ensure they are fully inserted correctly if this continues to be an issue return device.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
Please use plain text.
Registered Member
PETE_MD18
Posts: 2

Re: Anybody experienced headphones problem with Lumia 820??

Thanks for all the comments. It seem that something went wrong with my nokia. Today it fail to detect any headphones at all. Ah bad luck but I've to visit nokia care now. Thank you everyone.

Please use plain text.
Registered Member
aSacrip
Posts: 1

Re: Anybody experienced headphones problem with Lumia 820??

:smileysad: it happened to me 2 times...every time I went to the official support center they just reset it and it works again...but on my home nor sw nor hw reset (soft and hard) will fix this issue...I'm starting to be so worried, because it happened me again few mins ago and they need 15-20 days to fix this I cannot stay without phone so much....any further info?

Please use plain text.