Re: Automatic date/time for Lumia 920

cjlim · ‎2013-02-19

Nokia Support may have sent you here but this is still a user to user forum. So as you can see, we can only help with user issues.

Strange you do not have a carrier information. I have seen a few handsets without this and a few don't have the manual time setting option but they have been operator versions. Both my UK Country Variants have the manual time setting. Unfortunately there is nothing you can do to enable this setting. Since Portico update currently being released, perhaps you should wait and see if theis option is added once you update. If not then we shall have to see again.

DjiXas · ‎2013-02-19

Appreciate your help.

Already using Portico

cjlim · ‎2013-02-19

Thats a bummer. Do you remember if you had that option before Portico?

DjiXas · ‎2013-02-19

I don't think so ut my friend who bought Lumia 920 from UK rather than DE has this option, he is not on Portico yet though.

PaulJellyOwen · ‎2013-03-01

Amazing - No one at Nokia or VODA will take ownership of what appears on the surface to be a simple request and one that is so IMPORTANT to corporate users. Our latest sw upgrade supports the option to automatically update Date and Time yet does sod all. Because the phone requires soft resetting on a VERY regular basis and sets itself back to Sept 2012 it is now starting to effect business as Emails ans Texts wont sync until clock is set. It becoming an embarrassment. RIM may still have some mileage left yet. Please remember Nokia some people still use theirs phones for music.

paulheu · ‎2013-03-01

The availability of the auto time function is depending on the firmware/variant. If it's not available on the vodafone variant it is because they choose to not include it.

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PaulJellyOwen · ‎2013-03-05

Would you be so kind as to let us know who in the UK has decided to use it?

davesmits · ‎2013-04-29

i got an unbranded phone and missing the option too.. any explaination?

poochini21 · ‎2013-04-29

Hi davesmits,

Thank you for posting and welcome to the Nokia Support Discussions!

Please check this link, it's about another Lumia phone model that is having the same exact concern: Lumia-620-no-option-for-automatic-time-update .

If you can send us the IMEI of your phone via PM, we'll be able to verify the variant of your Lumia 920. It's under Settings, and then About.

Hope to get feedback from you soon.

Cheers,

poochini21