2012-07-26 18:08 - edited 2012-07-26 18:11
Hi friends bought a Lumia 800, but got a Dec' 11 packaging instead?
Can I go ahead and accept it? I know I will have to apply fixes, upgrades from scratch, I am ready to do that just that will Nokia honor me warranty upto 22nd July 2012 given that I bought it on 23rd of July 2012?
And one more concern, I need to apply the Battery fix but I guess phone's software will select latest update of June 2012, skipping Jan/Feb battery fix, which I need anyways? How can I do it?
These are my whole concerns as of now.
You really should have no worries as warranty runs from date of purchase of device and any Zune update includes any missing incremental ones, but you may be without functional phone for 40 - 60 minutes when it updates!
Symbian specialist until 31/01/2013 with interests in Maemo & MeeGo but an aversion to Windows!
Hi, Thanks for reply!
I am still waiting for how to get started with 'incremental' updates as connecting to Zune will directly take me to the latest fix/update available. I don't care whether functionality of phone goes blank for ~60 minutes! But getting the right update is crucial. Need your help!
You will get all updates incl. the latest one. You cannot pick and choose which ones to have. You will get everything currently available for your handset.
On the contrary, India is an important market for Nokia, so I very much doubt Nokia views Indians with any contempt at all.
Who told you there was a "no refund" policy?
Regardless of refunds, your phone is still well within the warranty period and you are entitled to the same service as anyone else in any other country. For what it's worth, you wouldn't get a refund here in the UK or anywhere else in Europe after 2 months either, so it's nothing to do with the fact that you're in India.
Have you actually tried to get the phone repaired? If so and it wasn't repaired to your satisfaction, did you take the matter up with Nokia Care in your country?
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