I bought a nokia lumia 820 a month ago, and then cracked the screen oops.
Everything was working fine, until last night and now the camera doesnt work, it just shows a black screen with unresponsive buttons.
I tried resetting it which has done nothing at all. I can't take it to the shop because they'll charge me for the cracked screen and I don't have £100 to replace the screen on top of whatever else they do. Help!!!
I've attached the screenshot of what it does. I just don't get it
Welcome to Nokia Forum!
Sorry to hear that. May we know what exactly happened why the screen have cracked? Given the situation, the best option is still to have the phone be checked into the repair facility. Physical damage will void the warranty. Repair charges will depend on the assessment and the labor fee of the technician. For detailed information about warranty, you can check this link:
I encountered strange screen while using my 820.. attached image.. After reboot camera worked fine. Was it an hardware issue?
You can try to do the following troubleshooting steps to determine if it is a hardware-related issue on the phone: http://support.microsoft.com/kb/2749480
If the steps above did not resolve your concern, I would suggest taking your phone to the Nokia Care Point for an assessment: www.nokia.com/support