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Re: Can't download BT Share on Lumia 710 wp7.8

Contributor
riyan1394
Posts: 6

Can't download BT Share on Lumia 710 wp7.8

Hi, I just updated my lumia 710 to wp7.8 this morning. At first I think everything is okay but then I realized that I can't download Bluetooth Share or Ringtone Maker from Marketplace. I have to tell that I was able to download and install it to my phone when it still wp7.5 (though I was uninstalled it, cause it will only work with 7.8 right?). But when I want to install it after update, it says App Not Available caused by your phone need to be updated, and more and more. Please anyone help me with this problem, I need that apps very much (especially BT Share). Thank you!

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Mobile Overlord
cjlim
Posts: 16,896

Re: Can't download BT Share on Lumia 710 wp7.8

Did you fully complete the Wp7.8 update because it comes in 3 parts?

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Contributor
riyan1394
Posts: 6

Re: Can't download BT Share on Lumia 710 wp7.8

Yes, I download all these 3 updates, here my phone info :

 

OS Version : 7.10.8858.136

 

FW Version : 1600.3036.8853.12440

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Mobile Overlord
cjlim
Posts: 16,896

Re: Can't download BT Share on Lumia 710 wp7.8

It installed no problems for me last night. Try restarting your phone and see if that helps.

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Contributor
riyan1394
Posts: 6

Re: Can't download BT Share on Lumia 710 wp7.8

I've tried restarting my phone, still App Not Available. I was able download it before 7.8 update, by the way
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New Member
mohsensade
Posts: 2

Re: Can't download BT Share on Lumia 710 wp7.8

dear,

can you let us know a solution for resolving this issue?

i cannot find the bluetooth sharing and ringtone maker in market place and also download from web market, i have faced with "You can't get this app here. Please try downloading it on your phone" on the web market!

 

 

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Contributor
riyan1394
Posts: 6

Re: Can't download BT Share on Lumia 710 wp7.8

well, it won't available to download via web marketplace, here are link for bluetooth share and ringtone maker , open it with your phone browser, it should direct you to marketplace

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Mobile Overlord
cjlim
Posts: 16,896

Re: Can't download BT Share on Lumia 710 wp7.8

Just read that it is a Marketplace issues after all. BT share is just being published and will take a couple of days before it is visible to everyone. Hence why visible to me already but not you.  So, best to sit tight and wait.

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Contributor
riyan1394
Posts: 6

Re: Can't download BT Share on Lumia 710 wp7.8

@cjlim

but I was able download and installed it (before 7.8) with link above. now I am facing that the link direct me to marketplace, but it says App Not Available, cause your phone need to update. I saw a guy from my country post on windowsphone facebook page that he able to install it and works, but why I can't?

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Mobile Overlord
cjlim
Posts: 16,896

Re: Can't download BT Share on Lumia 710 wp7.8

He may have a different variant. Hold tight for a few days. If still no access then we will see again. 

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Mobile Overlord
scoobyman
Posts: 10,000

Re: Can't download BT Share on Lumia 710 wp7.8

Have you contemplated going to Settings > about > reset your device and starting from scratch to see if this makes any difference?

Happy to have helped forum in a small way with a Support Ratio = 37.0

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Contributor
riyan1394
Posts: 6

Re: Can't download BT Share on Lumia 710 wp7.8

@cjlim well okay and thanks, I will try to waiting for it to available, hope it'll available (again) for me.

@scoobyman I've already reset my phone before, still the same message. Even I did rolled back to 7.5 by using Zune restore (with hope been able to get it, but still same message) and update it again to 7.8, still no luck. Only thing I saw strange after roll back is, my first 7.8 update (yesterday) gave me 2 updates from WP and one from Nokia, but today it gave me 3 updates from WP and one from Nokia.
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New Member
mohsensade
Posts: 2

Re: Can't download BT Share on Lumia 710 wp7.8

can you define red line for visibility BT share?

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