Search Discussions:
Showing results for 
Search instead for 
Do you mean 
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.

Can't login to Microsoft Account (Lumia 520)

New Member
Posts: 1

Can't login to Microsoft Account (Lumia 520)

[ Edited ]

Hi, i purchased nokia lumia 520 two weeks ago.


I have been using hotmail account / microsoft a year ago and never got a problem.


After two weeks, i can't login to my microsoft account in my lumia but i can still open in pc. written on the screen that my password is incorrect. I have changed the password  via pc and restart phone twice. but didn`t works.


what should I do?


Thank You


Moderator's note: Attachment was removed as it contains personal information. For your security, do not publish any of your personal details.

Please use plain text.
Community Manager
Posts: 5,004

Re: Can't login to Microsoft Account (Lumia 520)

[ Edited ]

Hi maulanaakbar,

Welcome to the Nokia Support Discussions!

Check this Microsoft article about incorrect passwords when signing in your Microsoft account on your Windows Phone:

Final Banner
Please use plain text.