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Re: Cant Update on Zune ? Need help !!!

New Member
nhoctingo
Posts: 3

Cant Update on Zune ? Need help !!!

I have Lumia 800 Black . Zune has announced a new update from nokia ( Firmware update ) but i can't update via Zune . When to step "Install update" my phone restart immediately . pls help me update and  thanks for your attention .

 

OS version : 7.10.8107.79 ( updated by cab files)

Firmware Version : 1600.2479.7740.11451 

Zune Version : 4.8.2345.0

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: Cant Update on Zune ? Need help !!!


nhoctingo wrote:

I have Lumia 800 Black . Zune has announced a new update from nokia ( Firmware update ) but i can't update via Zune . When to step "Install update" my phone restart immediately . pls help me update and  thanks for your attention .

 

OS version : 7.10.8107.79 ( updated by cab files)


@nhoctingo

 

Wouldn't have anything to do with manually updating OS if that is what you are saying?

 

Although ALL data would be lost have you thought of trying going to Settings > About > Reset your Phone?

Happy to have helped forum with a Support Ratio = 42.5

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New Member
nhoctingo
Posts: 3

Re: Cant Update on Zune ? Need help !!!

I tried to reset my phone but still failed . I used Windows phone support tools but it say " cant recover this phone " >< .

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