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Contact problems with 920

Professor
Posts: 1,314

Contact problems with 920

I just got a review 920 from Nokia, and i have a contacts problem.

 

I was under the impression that contacts were automatically stored in the linked Hotmail account, and this seems to be the case because all my Lumia 800 contacts are listed when i go to my account in the web browser. But, when i put that account into my 920, none of the contacts appeared. So i then added my Google account, which brought most of them down, then Facebook, then linked them together and hid my Facebook friends from showing. All working fine - annoying that they weren't pulled immediately from Hotmail, but they're there now.

 

However, i rebooted the phone, and when i opened People, they were all unlinked and Facebook contacts were showing again. OBviously i don't want to be fixing this on every reboot, so is there something i'm not doing correctly? I never had this problem on my Lumia 800.

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Sage
sealionact
Posts: 92

Re: Contact problems with 920

Check "People, settings, filter my contact list" and make sure the box "Show contacts" for Hotmail is ticked.
Still don't understand it when you say that "most" of your Google contacts appeared, unless you didn't give it a while to update.

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Professor
Posts: 1,314

Re: Contact problems with 920


sealionact wrote:

Check "People, settings, filter my contact list" and make sure the box "Show contacts" for Hotmail is ticked.
Still don't understand it when you say that "most" of your Google contacts appeared, unless you didn't give it a while to update.


No sorry, it brought all my Google contacts, but those represent most of my overall contacts - the rest are in Hotmail.

 

In people > settings > filter, Hotmail is ticked, Facebook is not. But my Facebook contacts are all displaying, and everything is unlinked after i rebooted. And my Hotmail contacts just won't download, even though it should automatically. So this is a major pain.

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Sage
sealionact
Posts: 92

Re: Contact problems with 920

If you are still setting things up on your 920, you might consider doing a phone reset - might solve the issue. Otherwise it could be something to do with linking accounts before they hit the 920. Never had any problems, so I'm a bit stumped.

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Professor
Posts: 1,314

Re: Contact problems with 920


sealionact wrote:

If you are still setting things up on your 920, you might consider doing a phone reset - might solve the issue. Otherwise it could be something to do with linking accounts before they hit the 920. Never had any problems, so I'm a bit stumped.


 

 

well the accounts are working fine, the problem is my Hotmail contacts not being pulled down when I add the account, and then unlinking after i did a reboot

 

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