My phone has been working fine all day, I came home, syned it with Zune to back up some pictures I had taken during the day and the sync was successful. I left it connected to my computer for about an hour, after this hour I then looked at my phone and it wasnt responding, the 'search' 'windows' and 'back' buttons all respond with a small vibration. Other people could make phone calls with me (where it rings) but the screen was still 'dead' so I could not answer it, I then took the SIM Card out and put it back in, I can no longer recieve calls, Also when I connect it to the computer, it is now not recognised in Zune.
So basically my screen is 'dead' and I cannot use my phone, the screen doesnt respond in any way. Help please?
Solved! Go to Solution.
Nevermind! Fixed it.
After doing some searching, I help down the power button for 10 seconds which I think 'hard reset' the phone. It then allowed me to turn it on.
I had 45% battery when I turned it on, no idea why my screen wasn't working! must of been a wierd bug.
My Lumia 822 froze up so I had to remove and then re-insert the battery. When the phone came back on, the screen would not show an image. I know that the phone works because I am able to recieve phone calls (remember answering sequence) but the screen will not power up. Nokia Tech Support suggested resetting phone to factory settings, but that didn't help. I'm at a loss. This phone is no good to me if I can't answer e-mail or texts or browse through my contacts list.