2012-02-16 15:58
I have my phone connected via USB (standard cable that came with it) and when I touch the metal around the camera I get shocked. It's not really painful but it's very noticable and makes me want to immediately pull away my hand. I'm familiar with electricity and I recognize it clearly.
This only happens from time to time though. When it does it can happen for maybe 5 minutes. I haven't really noticed anything special that I do when it occurs but I think it happens around the time I plug it in.
Anyone else got this issue? I'm a bit worried that the phone might be damaged or become damaged because of this?
2012-02-16 15:58
It's a lumia 800.
2012-02-16 16:25
Seems like you may have a faulty unit. It's not normal for any phone to do that.
2012-02-16 16:26
Is there a chance it could be a build up of static and it's that earthing through yourself?
If this Post is helpful. A click on the White Kudos star is always Appreciated
Last Nokia: Nokia Lumia 800
Current Phone: A Non Nokia Device
Previous Phones:Don't Ask ;-)
2012-02-16 17:53
While it's cold and I'm wearing a thick sweater, isn't static usually just like a small zap and then it is over? This just keeps going until I let go of the phone.
2012-02-16 20:11
2012-02-17 12:47
Just to isolate issues, does it do this when plugged into the charger?
If this Post is helpful. A click on the White Kudos star is always Appreciated
Last Nokia: Nokia Lumia 800
Current Phone: A Non Nokia Device
Previous Phones:Don't Ask ;-)
2012-04-04 16:52
2012-04-05 14:57
Hi all,
Please verify that the computer is connected to a grounded socket. What is described sounds like a grounding problem with the computer where the discharge happens through you when you come in contact with metal/conducting parts.
Other reasons could be:
In any case when connecting anything but a non powered speakerset to the computer use a groundloop isolator.
Hope this helped,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!
2012-04-06 10:32 - edited 2012-04-06 10:34
As far as im aware, the backplate for the camera isnt connected to the internals (is the backplate even metal?), i mean... isnt it on top of polycarbonate? I think youre experiencing a static charge. This seems odd. but sux for you.