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Email and Text Messaging on Lumia 920 Crashing On ...

New Member
Clinko
Posts: 3
Accepted Solution

Email and Text Messaging on Lumia 920 Crashing On Launch.

[ Edited ]

As the title says, I have two email accounts set up on my 920.  When I press the tile for either of these or for text messaging the screen flips like it is about to launch and then goes back to the home screen.   Email and text are obviously fairly important.   Has anyone encountered this?

 

(obviously I have tried to reboot)

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Mobile Overlord
cjlim
Posts: 16,933

Re: Email and Text Messaging on Lumia 920 Crashing On Launch.

If the reboot didnt work then you may want to consider reseting. Backup your data before doing so.

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New Member
Clinko
Posts: 3

Re: Email and Text Messaging on Lumia 920 Crashing On Launch.

I'll give it a shot tonight when I get home and report back! Thanks!
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New Member
Clinko
Posts: 3

Re: Email and Text Messaging on Lumia 920 Crashing On Launch.

Okay I actually found a resolution.   Weird though it may be.

It looked like there was some sort of strange neverending sync.


Set the phone to Airplane Mode, Turn off Wireless.  Deleted the non-master account, turned everything back on, re added accounts and it works again.

Oddity.

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New Member
dswierenga
Posts: 4

Re: Email and Text Messaging on Lumia 920 Crashing On Launch.

This "solution" is not permanent. After you check email, it's back to the same old problem.  You can't check your mail a second time.  It keeps flipping you back to the start screen.

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New Member
dswierenga
Posts: 4

Re: Email and Text Messaging on Lumia 920 Crashing On Launch.

Well, I turned off "battery saver mode" and seems to be working now.  There has to be a better solution to this!  Come on Nokia.

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Registered Member
Tonionline
Posts: 1

Re: Email and Text Messaging on Lumia 920 Crashing On Launch.

I uninstalled Skype and rebooted my phone and it is all working now

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New Member
dswierenga
Posts: 4

Re: Email and Text Messaging on Lumia 920 Crashing On Launch.

That fix worked once. But back to the same problem.
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Registered Member
PWSL
Posts: 1

Re: Email and Text Messaging on Lumia 920 Crashing On Launch.

Apparently, uninstalling Skype is the permanent solution to this problem. Currently Skype is the main reason of various problems including this one, so I'm looking forward to seeing a quick solution to that by Microsoft at least with the upcoming update.

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