2012-08-19 18:42
Up until Sunday the 12th of August 2012 I have been able to install and update my apps with no fuss. When I tried to install an app on Sunday I got an the error code mentioned above whether through wifi or 3g (for both wifi and 3g my carrier is CELL C) I get the same error message. I have tried to restore my phone software to previous software prior to recent update and even there I get an error code 801812E0. I also tried resetting my phone to factory settings through the phone and this didn't help.
I'm now stuck and I posted the same message on here http://answers.microsoft.com/en-us/winphone/forum/
The solutions posted on the site for a similar error relate to a DNS issue with wifi since I am using a cellc 3g card connected to a Sitecom wl-326 router and my Carrier is Cell C for my Lumia 800 i suspect it is an issue with Cell C our the current OS update.
Please Assist
Country: South Africa
Carrier: Cell C
Phone: Lumia 800 phone
OS version: 7.10.8773.98
Firmware version: 1750.0805.8773.12220
Hardware revision number: 112.1402.2.4
Zune Version: 4.8.2345.0
2012-08-20 12:09
I'm experiencing the same problem on my Lumia 800 (as well as my girlfriend on her Lumia 710). The workaround is to set your router to use Google's DNS settings (8.8.8.8 and 8.8.4.4), further details here: http://answers.microsoft.com/en-us/winphone/forum/
I've tried it and it works but something still needs to be done about the problem itself.
I doubt there is anything Nokia can do about this sadly....
2012-08-22 18:05
I'm experiencing the same issue, how do you resolve this without WiFi?
How come Nokia don't have a fix in their software updates that you must download?
2012-08-25 9:00
Hi,
An update from my side. It would seem that whatever the problem was, was fixed last night (24/08). I am able to download apps from the Marketplace on my data connection (Cell C, South Africa) and Wifi (Openweb, South Africa). Also, for the Wifi it is without having to using the Google DNS settings but local ones.
Good news after being out of action for two weeks!
Cheers,
2013-02-09 8:27
this thread is now opened again.
I have a Lumia 920 and I love it. But it tries my temper.
after having to wait for Spotify for more than two months it arrives. I find it after my upgrade of latest software yesterday.
I try to download but I get error code 805a0193. I can actually almost feel Spotify but still, cracks down... Tried restarting phone, tried downloading other apps, same problem. Error code 805a0193.
what to do?
2013-02-09 8:42
bought a 920 yesterday, downloading apps till about 8am this morning then same error code 805a0193 starts coming up
must be a problem with the app store?
2013-02-09 8:45
Oh, feel bad for you. You haven't even had it long enough to love the camera, the speed, the option of not having to surf mobile sites, and all other lovely feats.
well, hope they fix it asap!
2013-02-09 8:48
Shawn_1 wrote:bought a 920 yesterday, downloading apps till about 8am this morning then same error code 805a0193 starts coming up
must be a problem with the app store?
Most probably it is an issue with MarketPlace.. You may try again after a couple of hours or try thru' 3G (...as reported by some the error goes away when trying download thru' 3G than thru' WiFi)
2013-02-09 9:03
Exactly the same here. Got my new 920 yesterday and downloads from the Marketplace were working, but today I get error 805a0193. Changing DNS in my router does not fix it.
2013-02-09 9:09
2013-02-09 9:09
No need to do anything except wait for some time and trying again ...
2013-02-09 9:24
Same code 805a0193 problem here. I also will wait and see.
2013-02-09 9:43
2013-02-09 9:55
2013-02-09 9:55
me to, both 3g and wifi from sweden ![]()
2013-02-09 10:13
Same problem this morning from Italy!How to fix it?Anybody know?
2013-02-09 10:15
Annoying. Just uninstalled Nokia Drive in order to update the maps (which is annoying itself, since you need to uninstall the entire app in order to get map data refreshed..), now i cannot reinstall it. So, no GPS, printing a map on paper to guide me...
How did we survive before?
2013-02-09 10:20
Same here in Bulgaria, on my Lumia 920,
hope they fix it soon.
2013-02-09 10:21
I'm from Hungary.
I have the same problem till 8.00 am today on my Lumia 710 and Lumia 800.
2013-02-09 10:26