Received my Lumia 920 a week ago, I have been fighting with Vodacom in South Africa for 5 days now around getting MMS working. Vodacom say its Nokia who have to provide me with the MMS settings but I cannot find any solution to getting MMS working on the Vodacom network. If I try send a MMS, I get an error saying my message cannot be sent and when I receive a message it says "Get media content now", if I click on the message, the phone reports "getting media content" it plays a sound but nothing further happens, I then receive repeated notifications saying "Get media content now" about 10 or 15 times over a period of an hour, any help would be appreciated
Vodacom continue to blame Nokia and have now told me to contact Nokia support as it is their handset that does not work. Weird part is I took the same sim out of my iPhone and put it directly into the Nokia. The iPhone MMS worked 100%, same SIM in the Nokia and MMS fails. I wonder if there is not some backend OS change that has to be made to the phone to make it compatible with Vodacom's network.Great that the network provider blames the handset manufacturer, when I got the phone from the network provider in the first place. Surely Vodacom should have some sort of statement on their site when ordering the handset that indicate that these handsets have compatability problems on their network.
16-12-2012 17:24 - edited 16-12-2012 17:32
Did you check the Settings>access point? In many cases the correct settings are in the app database an will setup automatically. You might want to do a search on these forums as this has been covered many times before. If this app is missing scan the QR code below on your phone to get it.
On the vodacom site they only offer sending a settings SMS or using USSD, both are not supported by WIndows phone (you could try the SMS option though). These setting are carrier dependent and so should be provided by the carrier.
A quick look at settings for the Nokia C7 I found this and that should translate pretty well to settings for Lumia:
Connection name: Vodacom
Accesspoint name: internet
Proxy address: 169.006.128.012
Proxy port: 8080
MMS Access point name: mms.vodacom.net
Proxy address: 169.006.128.013
Proxy port: 8080
MMSC address: mmsc.vodacom4me.co.za
They should have the settings available for manual entry just like any other carrier has. If the above does not work contact them again and demand to speak to a manger as they should have these settings and it seems you ran into a clueless agent here. As this is basically Vodafone you might try and shoot their HQ a message to complain on this.
And lastly remember; Google is your best friend in these matters..
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