[DW14]

When trying to setup my Google Apps email account on my Lumia, it keeps saying my password is wrong.

I am using the built-in 'add an account/Google' from setting/email.

Have logged in online fine from a desktop PC and treble checked that I have entered the correct details on the phone.

Anyone else having this problem?

[gllgd]

I setup two (2) gmail accounts on the 800 with no problem. 

If you can login online and not on the phone using the same credentials, then there must be something wrong on the phone side.

Try setting up another account -- hotmail, yahoo, etc -- and if it work.

[VoodooKing · Accepted solution]

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DW14 wrote:

When trying to setup my Google Apps email account on my Lumia, it keeps saying my password is wrong.

I am using the built-in 'add an account/Google' from setting/email.

Have logged in online fine from a desktop PC and treble checked that I have entered the correct details on the phone.

Anyone else having this problem?

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Ok make sure that you have enabled IMAP in your Google account.

Gear icon > Mail Settings > Forwarding and POP/IMAP > Enable IMAP

Its the small little gear wheel beside your picture on the top right corner.

If it still doesn't work, try to change to a shorter password.

[DW14]

Thanks,

IMAP was on already.

Have changed password and that did it!

Old password had symbols in it, would that have made the difference?

Cheers