30-06-2012 12:58 - edited 30-06-2012 13:10
However many times I try I get two OS updates but not the Nokia update to the firmware!!!
I have tweeted about this - I am in London. Will my phone ever get this?!
02-07-2012 21:50 - edited 02-07-2012 21:51
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Have updated two UK 059L7C2 Lumia 800 on different days and the three updates came through together, you may just have to wait 24 hours to get the third
Can you tell me if you forced this update or did you do it by the normal channels i.e.. You got the notification on your phone and up dated normally with Zune. I ask because I have a 800 with the same product code and I cannot get the update. I would have thought that if a particular code could be updated normally then all phones with that code would be up dateable. I may be wrong though.
Can you tell me if you forced this update or did you do it by the normal channels?
Both updated normally via Zune although took quite a time to complete and install the three updates. The example which I updated on the following day had been "reset" prior to disposal which may or may not have helped.
It is not as simple as just releasing update for product code, as ability to update is "throttled" both to cope with demand upon servers and to ensure update process is running smoothly (or not as the case may be)!
Happy to have helped forum with a Support Ratio = 42.5
Clearly this is proving to be quite an unsatisfactory process for most Lumia users
I to have been waiting several days now for the firmware part of the update process - Internet Sharing (tethering) being the feature I require (for months).
I got the 2 software updates early in the week - successfully installed with no issues.
no wonder both Microsoft and Nokia are losing market share - the products actually excellent, support and service not so :-(