Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: HELP! - Lumia 800 memory card not working :/

New Member
lightnin
Posts: 3

HELP! - Lumia 800 memory card not working :/

My phone decided to go into the notorious restart loop - So following everyones advice on teh internet I performed a hard reset.

 

It loads the orange sign - then the Nokia sign - then the windows mobile sign as if the phone is about to start with the noises etc... then it decides to goto a screen says

 

"MEMORY CARD NOT WORKING

 

Your memory card has changed, is damaged or is non-compatible.

 

To fix this, turn your phone off and either remove the memory card or replace it with a new compatible card. Then reset your phone to the original factory settings.

 

To learn how to reset your phone, refer to the owner's manual"

 

I also get the option to make an "emergency" call or "turn off" the phone. the volume buttons also work the volume fine aswell as the option to change the phones mode from silent to vibrate or vibrate and ring.

 

Tried hard reset numerous times, tried charing the phone for hours on end and trying it, tried soft resets. Basically the only options i've found.

 

Just to add.... Why would a phone with no memory card slot even have a message stating that the memory card is faulty and that i could even remove or replace it???

 

I hope someone manages to help me without having to cough up £50 excess to my insurance.

 

Anyone come across this before?

Please use plain text.
Professor
caitlin1759
Posts: 409

Re: HELP! - Lumia 800 memory card not working :/

Sorry, it's my standard response, but your phone doesn't work. Take it back to whoever sold it to you. It's a consumer good, consumer protection rules apply.

Your problem certainly has novelty value but if you've done the hard reset and it didn't work you're at the end of the fix it yourself stage.
Please use plain text.
New Member
lightnin
Posts: 3

Re: HELP! - Lumia 800 memory card not working :/

Thought so to be honest. Warranty ran out last month :smileysad: off to protect my bubble!
Please use plain text.
Professor
caitlin1759
Posts: 409

Re: HELP! - Lumia 800 memory card not working :/

How old is the phone. Most come with a two year maker's warranty. Even if you can't take it to Nokia care you should be able to book a repair online and send it to Nokia.
Please use plain text.
New Member
lightnin
Posts: 3

Re: HELP! - Lumia 800 memory card not working :/

Never thought about a makers warranty! It's 14 months old now. I'll check it out now.

Please use plain text.