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Re: Internet sharing Lumia 800 windows phone 7.8 ...

Advisor
jdanvers
Posts: 21
Accepted Solution

Internet sharing Lumia 800 windows phone 7.8 Problem!!

OK so I've finally updated my Lumia 800 to windows phone 7.8 and suddenly I can't use the internet sharing tool. It gives me a message telling me there is no mobile internet to share when clearly my mobile internet is connected!!

 

Anyone else experiencing thisproblem?

 

I must say I'm a little disappointed with Windows Phone 7.8, after many months of waiting we have an OS with these little bugs. 

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Professor
vvaino
Posts: 587

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

 

Hello @jdanvers,

 

Have you tried as simple thing as restart your phone?

 

-vvaino

#SwitchToLumia
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Mobile Guru
paulheu
Posts: 1,755

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

Get the Network Setup app to properly setup the access points for your carrier. First let the app find an install settings for you and only use manual settings entry if no automatic settings are found.

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Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

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Advisor
jdanvers
Posts: 21

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

No that didn't help, I'm trying to restore my phone to 7.5 until Nokia get their acts together and sorts these issues out

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Mobile Overlord
cjlim
Posts: 15,287

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

I don't think it is a wp7.8 issue as such because Internet sharing works with all other devices running WP7.8, including my Lumia 800.  So Nokia wopn't be fixing anything since there is nothing wrong. However, there is obviously something wrong with your settings or installation. If you have tried the Network Setup app as previously suggested then perhaps you should consider resetting your phone. Make sure to backup all your data beforehand. 

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Advisor
jdanvers
Posts: 21

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

Well I restored my phone to 7.5 using the restore function through zune and now all is working how it should be. So clearly the problem was with the 7.8 installation.
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Mobile Overlord
cjlim
Posts: 15,287

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

The key word here is "Installation". I have no problems with Internet Sharing on my WP7.8's. Same with phones belonging to friends. Clearly something went wrong during your installation. Perhaps you might want to try it again. 

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Advisor
jdanvers
Posts: 21

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

I think I will, probably I will factory reset my phone first and then try it from there.

Thanks for the advice!
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Advisor
jdanvers
Posts: 21

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

Hi Again, well I reset my phone and tried the installation again. The same problem occured, so I reset my phone back to 7.5 complete wipe and I still have the problem.

 

Looks like i've lost the use of internet sharing for the moment :confused:

 

I'm just wondering was there something I installed/used which helped the internet sharing tool to work? Because if i think about it I don't remember trying to use it right away.

 

I'm on Yoigo spain if thats any help at all

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Mobile Overlord
cjlim
Posts: 15,287

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

Have you checked with Yoigo to confirm they support tethering on your tariff?

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New Member
leavyz
Posts: 4

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

Hi can U help me I can't get the update for 7.8 on lumia800 im on an Irish network and my phone is pre-owend is there anything I can do Zune keeps telling me im up to date so what do I do
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Advisor
jdanvers
Posts: 21

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

Yes they definitely support tethering, I've used it many times before. Infact I used it yesterday morning just before i restored my phone. It's just really strange why its not working anymore

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Mobile Overlord
cjlim
Posts: 15,287

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!


leavyz wrote:
Hi can U help me I can't get the update for 7.8 on lumia800 im on an Irish network and my phone is pre-owend is there anything I can do Zune keeps telling me im up to date so what do I do

Don't worry about it just yet. I know for a fact both Vodafone and O2 Ireland are still working on the updates and have not approved them for release yet. Hopefully it won't be much longer.

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Mobile Overlord
cjlim
Posts: 15,287

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!


@jdanvers 

 

Did you install and run the Network Setup app since the recent  update? 

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Advisor
jdanvers
Posts: 21

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

Hi yeah I used that app. I'm wondering if its an issue on the operators side? 

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New Member
gds1847
Posts: 6

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

[ Edited ]

Hey, same problem here with my Lumia 800, but now fixed with the Network Setup app from Nokia.

 

Thank you.

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New Member
tadeusz
Posts: 9

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

Hey,

I am from Romania and I buy my lumia 800 from Italy with WP7.8 and I use this phone in Vodafone Romania, same problem with the internet sharing, my message is "INTERNET NOT SHARED",I try all possibilities(reset factory,Network Setup,celular setup....etc)  but nothing - before this phone I have a lg optimus 7 and the internet sharing work`s perfect.Please give me a solution.

 

Thank you!

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Mobile Overlord
cjlim
Posts: 15,287

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

Is your phone network branded to a network in Italy?

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New Member
tadeusz
Posts: 9

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

Hello,

yes I thing is branded,I buy it from Vodafone Italy carrier and I use it in Vodafone Romania - I must to unlock this phone from Vodafone Italy - you thing this is a solution?.

 

I expect your answer

and

 

Thank you for your help!!

 

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New Member
tadeusz
Posts: 9

Re: Internet sharing Lumia 800 windows phone 7.8 Problem!!

Hi again,

I still have same probleme with my lumia 800 internet sharing when I want to connect it I receive this message "connection not shared.There`s no mobile data connection to share at the moment.Chec your mobile settings and signal,and try again.". - I mentioned that my signal is all time 3G and my data plan carrier support internet sharing - before this phone I have an Lg optimus 7 with wp 7.5 and my internet sharing works fine.

 

Please give me a solution for this!!!!

Thank you!!!

 

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