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Re: LTE 4G on my Lumia 920

Contributor
jjhayyap
Posts: 8
Accepted Solution

LTE 4G on my Lumia 920

Hi NOKIA my Lumia 920 was purchased from Saudi Arabia (Mobily KSA) It says on the back of the box has LTE 2100 1800 2600 800 but when i check Cellular option under settings the Highest connection speed is only from 2G or 3G, is there a work around for this? im residing in the Philippines now and im planning to get Globe PH LTE service. Thanks

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Mobile Sensei
adrianhughes
Posts: 8,940

Re: LTE 4G on my Lumia 920

hi mate,

as you bought the phone in Saudi Arabia, devices there may have had the firmware restricted to 3G as maximum, as the cellular networks in the device's intended region of sale do not have 4G capabilities yet. therefore even though the hardware supports 4G and you are trying to use 4G, you can't as it tops out at 3G. in this case, you need to contact Nokia Care in your region and see what your options are: http://nokia.com/support
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Contributor
jjhayyap
Posts: 8

Re: LTE 4G on my Lumia 920

Hi Guys my Lumia 920 was purchased from Saudi Arabia (Mobily KSA) It says on the back of the box has LTE 2100 1800 2600 800 but when i check Cellular option under settings the Highest connection speed is only from 2G or 3G, is there a work around for this? im residing in the Philippines now and im planning to get Globe PH LTE service. Thanks

 

 

PS: there's an LTE option when I check by pressing ##3282# see this screenshot:

http://sdrv.ms/136iWl1

I can select 4G Only here:

http://sdrv.ms/YkY8S5

But when I reboot still getting this:

http://sdrv.ms/15X0TeP

I wont go back to UAE anymore so I cant update the firmware from their firmware but when I search for firmware here in the Philippines the phone said theres an update available im just afraid to download and install it thanks for the help. BTW Philippines has LTE and im planning to get one :smileyhappy:

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Mobile Sensei
adrianhughes
Posts: 8,940

Re: LTE 4G on my Lumia 920

i already answered your question, your only option now is to liaise with your local nokia Care as already stated.
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Contributor
jjhayyap
Posts: 8

Re: LTE 4G on my Lumia 920

FYI 

 

i installed an update OTA and got 4G LTE now

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Mobile Sensei
adrianhughes
Posts: 8,940

Re: LTE 4G on my Lumia 920

glad to hear its all worked out now mate :smileyhappy:
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Registered Member
wikiboy
Posts: 1

Re: LTE 4G on my Lumia 920

Hi,

 

Im having the same problem, what update did you install?

 

Thanks

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