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Lumia 520 Lock button issue

New Member
AshiKumar
Posts: 7

Lumia 520 Lock button issue

I bought my Lumia 520 in April of 2013. Recently the lock button had stopped working. Took to a Nokia Care Centre. I collected it back on 2-Sept 2013. On that night I used the phone and it seemed working fine.

But from 2 Sept 2013 morning, I keep receiving this notification "Slide down to power off". It seems like there is a fake lock button press going on. Donno why this is happening.

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Mobile Guru
nj15
Posts: 3,658

Re: Lumia 520 Lock button issue

Hi Ashikumar,

 

Welcome to Nokia Discussions!

 

Try restarting the phone and see if it still does that. If it is under a protective case, remove it and see if the power/lock key is stuck.

 

If the above thing does not help, you might need to send it again to a Nokia Care Centre for further diagnostics.

 

Good luck

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New Member
AshiKumar
Posts: 7

Re: Lumia 520 Lock button issue

Thank you nj15.

I tried doing both soft reset as well as hard reset, but the issue still persists. I tried both with and without the back panel on but no difference. I will wait if some other option comes up and then decide as to what I need to do.

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New Member
AshiKumar
Posts: 7

Re: Lumia 520 Lock button issue

The issue somehow seems to have resolved after performing update of Display & Touch which was post my Hard reset. It has been 24hrs since no flickering.

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Registered Member
nickschaafsma
Posts: 1

Re: Lumia 520 Lock button issue

How did you update that?

I got the same problem, and it annoys me a lot.

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Mobile Overlord
farby
Posts: 18,920

Re: Lumia 520 Lock button issue


nickschaafsma wrote:

How did you update that?

I got the same problem, and it annoys me a lot.


You can update ANY of the System Applications using THIS  ..

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Registered Member
pfrr
Posts: 1

Re: Lumia 520 Lock button issue

The button standby power off button, wake up button stopped working. I had to wake up the phone and then setting the camera button to be "live". After then I was able to wake up the phone but unable to put it to sleep, power off or soft reset as for this you need to have a working standby button to do this. A very very big oversight Windows/Nokia. You should be able to do this by touch screen buttons too!

Then I though that i could not be bothered to go to Vodafone or Nokia and be without a phone for 2 weeks. So...

I removed to back plastic cover.

I loked at the 4 micro switches that are on the side left of the phone (top 2 volume up and down), middle stand by / power of, bottom camera switch.

With the tip of my tongue I wetted with saliva the standby power of switch and then with my lips on the side of the phone I gave a good suction suck and blow to dry it and remove any dust or grease.

And then... it is working great again. So listen.. tip of the tongue, suck and blow. Not hi tech but it will save you a lot of wait and calls.

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Contributor
Notafan11
Posts: 8

Re: Lumia 520 Lock button issue

Will have to give that method ago.   Was going to send my phone in again but worried that it would not be permanent and would end up happening again.  Cannot keep being without a phone for two weeks all the time. 

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Registered Member
Naxirian
Posts: 1

Re: Lumia 520 Lock button issue

Hi

 

The power/unlock button on my Nokia 520 has died completely, I can't even get the phone to power on, even with a full charge. I tried swapping the back cover for a new one in case it was just a broken button, but it hasn't change anything. I bought it brand new from a store on ebay, but how would I go about getting it repaired? It's only a cheap phone, is it even worth the cost of getting it repaired? As I bought it from ebay I don't actually have a receipt for it so I don't know how I'd prove that it is under warranty.

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Registered Member
BethM1993
Posts: 1

Re: Lumia 520 Lock button issue

I recently got a nokia lumia 520 and the lock botton has completely stopped working if was fine to begin with but over a couple of weeks of having the phone it has slowly stopped working it doesnt unlock or lock at all i have to put the phone on charge to unlock the phone... please help thanks


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New Member
AshiKumar
Posts: 7

Re: Lumia 520 Lock button issue

I woudl suggest you to try soft and hard reset if it fixes the issue. Else you would be required to go to Nokia Customer Care. If you do it soon enough they might replace it without cost.

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New Member
AshiKumar
Posts: 7

Re: Lumia 520 Lock button issue

Even if you have bought it through Ebay you can show the ebay dealer receipt. It is worth the repair, bcoz the phone is awesome experience to have. You will love it.

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Registered Member
LockButton
Posts: 1

Re: Lumia 520 Lock button issue

Hello, I've had my nokia lumia for about 5 months and about 2 months ago the lock button stopped working. Is there anything I can do?

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Mobile Guru
rayhipkiss
Posts: 3,934

Re: Lumia 520 Lock button issue

@LockButton

If your power/lock button is faulty then all you can do is take it to Nokia care for repair.
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Registered Member
scorpiora
Posts: 1

Re: Lumia 520 Lock button issue

Omg, my button has been playing up for months and finally stopped working. I just tried this and low and behold the button works perfectly now! Thank you!!!
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Registered Member
eebo
Posts: 4

Re: Lumia 520 Lock button issue

For the record, the tongue, suck, blow method worked for me, exactly the same symptoms of inactive on/off button. Now reactivated following the method.

Happy, was going to buy a 920, but don't need to (button looked the same on those anyway)
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Registered Member
eebo
Posts: 4

Re: Lumia 520 Lock button issue

Ahemmmm....the lick, suck, blow works, but doesn't last more than 5 mins, then needs doing again....Deffo a design fault on the micro switch button.......
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Registered Member
aghasalman
Posts: 1

Re: Lumia 520 Lock button issue

It really worked thnx alot
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Registered Member
eebo
Posts: 4

Re: Lumia 520 Lock button issue

EE were next to useless, 6 months warranty? In this day and age???? Anyway, called Nokia,who offer 2 year warranty, and even that was difficult, they don't have a phone service for certain phones, entry level pleb 520 included !

 

Best bet is to search their care centre listing for a place near you, phone the IMEI number through and check they agree it is UK issue, and within warranty for a free repair..........then take it or post it to them...........

 

My service centre was claiming it is common, its an issue with lead free solder (don't they always say that) and that the switch will have jumped off the board.............they claim the repair should be good, but it'll be 2-3 days......we'll see.......................while I was in the shop, guess what? Yup, another person walks in with a Nokia 520 whre the on / off and down volume buttons had stopped working :-) Nokia, get a grip!

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Registered Member
dhaval7884
Posts: 2

Re: Lumia 520 Lock button issue

Thanks a lot. Worked for me
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