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Re: Lumia 610 In-Call Problem

New Member
BabyUltraRaptor
Posts: 2
Accepted Solution

Lumia 610 In-Call Problem

I Have problems On My Lumia 610 . I have used it for about 4 - 5 Months and I only use it for Browsing and Social networking. I Rarely use this phone to take phone calls, and just now I Discovered a bug.

 

 

When I am calling someone, normally the screen goes black right? But in my Lumia, It turns black, and can't be activated again. So I Can't stop / hang my calls, or see how long I'm talking. It also happens when I Receive Phone Calls. I pressed everything, swiped the screen, nothing happens.The screen cant be activated. So the only way to stop the call is when the caller / the person i call hang up the phone

 

 

My information:

NOKIA Lumia 610

os version: 7.10.8773.98

Firmware revision Number: 1066.0000.8779.12340

Hardware revision Number: 112.1569.1.0

Radio Software Version: 1.0.66.00

Radio Hardware Version: 7227A

Bootloader version: 7.17.2.0

Chip SOC Version: 0.97.1.1

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Mobile Emperor
psychomania
Posts: 28,542

Re: Lumia 610 In-Call Problem

Do you have a screen protector or case on the phone? If so it's possible it is stopping the proximity sensor from functioning correctly.
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New Member
BabyUltraRaptor
Posts: 2

Re: Lumia 610 In-Call Problem

Yep, I use screen protector + Skin. Problem solved when I removed The protector. But why does Lumia 610's proximity sensor seems so sensitive? Are there any trick to keep using Screen protector w/o blocking the proximity?
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Mobile Overlord
farby
Posts: 19,268

Re: Lumia 610 In-Call Problem

If the Screen protector is not properly designed (providing proper cut-outs where required) it may obstruct the Proximity Sensor and you face such problems. You may try with other Screen protector ..

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