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Re: Lumia 710 restarts before booting

Contributor
Driftall
Posts: 5

Lumia 710 restarts before booting

Hello,

 

I recently bought a Lumia 710 from eBay, thinking the error was only an update gone wrong. However now that I have the phone, it never fully boots. Instead it shows the Nokia logo and then restarts again? I'm pretty sure there is no warranty left, so does anyone have any information that could help me fix it/is it possible to send into Nokia as a non-warranty repair?

 

Thanks

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Mobile Overlord
cjlim
Posts: 16,977

Re: Lumia 710 restarts before booting

Have you tried hard resetting? If not, press and hold the vol down +power+camera buttons until the phone vobrates then release the power button while holding the remaining 2 buttons for another 5 seconds before releasing. 

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Contributor
Driftall
Posts: 5

Re: Lumia 710 restarts before booting

Just tried it, however the same thing happens. The nokia logo shows, then dissapears, then the phone vibrates and shows the nokia logo, then this continues until the battery is removed (while nothing is being pressed).

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Mobile Overlord
adrianhughes
Posts: 10,146

Re: Lumia 710 restarts before booting

hi mate,

in this case you will need to take your phone to your local Nokia Care for inspection: http://nokia.com/support
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