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Lumia 800 Camera wont open

New Member
jtsticks
Posts: 2

Lumia 800 Camera wont open

Hi the camera function in my brand new Lumia 800 wont open. This is both from trying to use the on screen button and side of phone button. I have tried changing the camera settings but this has not helped? Any suggestions please? Thanks
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Mobile Overlord
aspergerguy
Posts: 10,000

Re: Lumia 800 Camera wont open

[ Edited ]

@jtsticks

 

As a pre-cursor to returning your device can only suggest that you perform the hardware reset press the Power key and hold it for 10 seconds, when screen turns black press the Power key to turn on the phone; After that the software / operating system (OS) reset returns the phone to its out-of-the-box state by Tap Settings > About > reset your phone - default Nokia lock code of 12345 unless altered by user (Note: that this procedure erases all consumer data!)

Happy to have helped forum with a Support Ratio = 42.5

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New Member
jtsticks
Posts: 2

Re: Lumia 800 Camera wont open

Hi thanks for your response. Unfortunately re setting has not resolved the problem with the camera, so it looks like a fault. Cheers
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