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Lumia 800 GPS not working

New Member
geoffhv
Posts: 4

Lumia 800 GPS not working

[ Edited ]

Have tried unsuccesfully since February to get the GPS to work in Nokia drive. Was hoping the new update would fix it. Have updated the new software, updated to Nokia Drive 2.0 and done a factory reset - still have the same result sometimes get a fix and then it says GPS lost and counts the time since signal lost. Diagnostic feature does not include a GPS test.

Have downloaded many GPS programs, always the same  - 1 fix and then no further running fixes to give speed etc

Anyway of clearing this problem.

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Mobile Sensei
carman58
Posts: 6,618

Re: Lumia 800 GPS not working

Could certainly be a faulty GPS Antenna, however the initial lock for gps can often take a while, depending on location and surrounding terrain. Just try standing in an open space for up to 20 minutes to get a good lock, once phone has all data stored from satellites, the next time you use it , you should find it locks on quickly. If this doesn't work then I suggest using your warranty and get the handset repaired at a Nokia Care Point.

Good Luck

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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Advisor
chonglol
Posts: 17

Re: Lumia 800 GPS not working

hmmm sounds similar to the problem i have been facing with my 710, however this is the first time ive read about it happening on the 800..

 

only solution is to send it in to your local nokia care and get your reciever or motherboard replaced.

 

good luck!

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Registered Member
mspirit
Posts: 4

Re: Lumia 800 GPS not working

Same issue and looks like this phone is going to service
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Registered Member
mayur1508
Posts: 1

Re: Lumia 800 GPS not working

same with my lumia610

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