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Lumia 800 - Hard Reset?

Counsellor
porndoguk
Posts: 45

Lumia 800 - Hard Reset?

i have developed a problem, i cannot hear any body or speak one my phone unless i put it onto loudspeaker ive tried turning it off and back on, 

 

what preparations do i need to do before a HARD RESET,

 

like apps, pictures, messages, etc, how do i do a back up, or will doing a backup and restore mean that when i restore it, it will be restored with the same issue.

 

just thinking over how much hastle is a hard reset in having to start everything from scratch.

 

Rick

 

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Counsellor
porndoguk
Posts: 45

Re: Lumia 800 - Hard Reset?

in addition what happens to the purchased games & apps i have

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: Lumia 800 - Hard Reset?

[ Edited ]

porndoguk wrote:

in addition what happens to the purchased games & apps i have


Apart from re-visiting Marketplace you can go to https://www.windowsphone.com and log- in to your account and look in Application Purchase History where there is option to Re-install paid content.

 

More details here:http://www.microsoft.com/windowsphone/en-us/howto/wp7/apps/delete-apps-and-games.aspx

Happy to have helped forum with a Support Ratio = 42.5

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