I've had my Lumia 800 for over a month now and have been reading these posts. I think you must all have a different phone. I have absolutely no problem with the audio. It's no different to my iPod or iPhone allthough an equaliser would be appreciated.
2012-01-20 23:18 - edited 2012-01-20 23:18
I somehow doubt it's just some phones. I have 2 Lumia's, one of my own and one from Nokia Finland as a press model. I also tried 3 devices on Lumia 800 Finnish launch. All where exactly the same.
It's not a surprise that most here who are complaining (me included) have collection of these +100 euros in-ears and it seems like impedance also plays a role making the amount of people who care/notice even less.
70% of the people are just happy to have enough volume coming from the phone, even less of those have collected enough of gadgets and experience from headphones to notice the difference in 5 seconds.
Thing is that i could take any of my 100-600 euros Nokia phones and produce better sound quality. It might not be big problem for most, but it's something that certainly should be up there with the competition.
2012-01-21 17:05 - edited 2012-01-21 17:06
So...I just updated with the new firmware, then rolled back the previous one and updated again...and...and...
Try it and you will hear
ps : it's not the best in town but it's better than before
I've been reading this post and the XDA's one for a while and I've come to the opinion too that it has to do with the impedance of the headset.
If you read the gsmarena's review you can see this graph:
There you can see that the lumia 800 when connected to an active speaker it does provide the bass but when plugged to headset it doesn't.
I do not own the lumia 800 but I've tried in some stores to plug my headphones (16Ohms) to the phone and I could notice the lack of bass. I don't think it's a hardware problem since some of you are reporting good performance after flashing the phone and it does work well in active speakers.
The lumia 710 seems to have some short of similar problem:
But the N9 doesn't have that issue...
I won't be able to buy the lumia 800 till February but then I will try it with my MDR-V6 headphones which have an impedance of 63Ohms and see how it performs.
I'm not an expert or anything but I would expect for nokia to release an update fixing this since I think it's a software issue.
Hi folks. Updated to 8107 this morning. I can confirm there is indeed better bass response. Still not what I'd like but it's clearly software fixable.
2012-01-22 19:39 - edited 2012-01-22 19:49
I too am currently experiencing some terrible audio quality with my Lumia 800. I've just tested the same track (Rolling In The Deep - Adele) on both my HTC Surround and Lumia 800 and there is a distinct lack of bass and muddling of the high frequencies.
The test was done using both the Nokia Monster Purity headphones and my Ultimate Ears Triple.Fi Pro headphones that are pretty much the best you can buy IEM.
*Edit* - This is on firmware 11500
2012-01-22 21:42 - edited 2012-01-22 21:42
Impedance theory seems to get some support
2012-01-23 6:46 - last edited on 2012-01-23 6:51 by Raoul_Duke
@tonttula most likely this post is based on this thread discussion. Moreover I've tried my 56Ohm monitor headphones with lumia and the sount is still like a
Moderators notes: Bleep removed
2012-01-23 9:09 - edited 2012-01-23 9:10
Can somebody who understands explain why does impedance improve sound response on Lumia? If it's not too time consuming.
2012-01-23 18:02 - edited 2012-01-23 18:16
I had a chance to test a device today. I brought 2 headsets/earbuds (Sennheiser IE7 "16ohm" and beyerdynamic 770DT pro "80ohm"). I also tested the phone with the earbuds that come with the phone and two headsets that were at the place where i tested (one AKG and one other something. I did not find out the ohm on these).
Unlike everyone else I did NOT notice a huge difference between low ohm and high ohm headphones. The poor bass-response was present either way. However, the sound DOES get better overall. I should note that i only had a chance to test mix-radio, and streaming music is never as good as lossless (is the lumia 800 able to play uncompressed files?).
It sounded to me that the main problems were below 100hz. The bass- and kickdrum-response was almost completely gone (20-80hz) and the fatness in the bass was, well.. NOT fatness. However, the sound has a thickness to it, which would suggest that it has quite a lot going on between 100hz and 300hz and I suggest that this thickness is the reason why so many people are not outraged by this. Also the fact that many low-end headphones have bass and treble boost to give a more hi-fi sound often gives a misleading sound. If not downright ugly sound, no matter what the device (phone) is outputing. People get used to this.
I will not be able to use Lumia 800 as a referance device for music and sound mixes, but I ordered one anyway. Damn nice phone. I hope they add EQ quickly. And if they can: Get the bass-response sorted out. This problem is found in ALL Lumia 800 devices. No reason for Nokia not to deal will this full force.
For some reason Zune PC client has in default that it converts music on the lower quality. Remember to check that it only converts files not supported.
I have ordered a Bluetooth reciever for my B&O A8 headphones. When i get it i'll plug them in, sync it with the 800 and see if we can then at least bypass this problem. £15 from Ebay.
Ok as far as i'm concerned it's software problem.
Like some other here, i updated, reverted back and it the bottom end is there now and in general the phone sounds 5x better!