Elerond Nokia is just investigating thread, but not the issue :]]
quote: Nokia has been investigating the comments made by our Discussions members in this thread
Just thought I should mention that I've been using firmware 1600.2479.7740.1145 and the issue persists - no discernable bass with any headphones (no matter what the connector type is).
Can anyone confirm whether A2DP Bluetooth headphones have the same problem? I don't own any but it would be interesting to see if the output is any better on those?
2012-01-12 10:56 - edited 2012-01-12 11:02
@ rmjersey >> The A2DP Bluetooth Headsets like Nokia BH-111 etc. are perfect... You can pair it with 800 and connect your own Headphones to the Bluetooth receiver. Sound is pristine, Max Volume Level is also very high and Bass response is good as well..
Moreover all the controls on the receiver works fine with Lumia 800 too... Do remember that the headphones supplied with BH-111 is not good enough, hence you need to connect your own pair...
EDIT: Source: I own one...
2012-01-12 13:33 - edited 2012-01-12 14:13
@ rmjersey >> Thanks and Glad I could be of help... Also, I would just like to point that All Stereo A2DP Bluetooth Receivers have internal sound processing mechanism (more like an Amplifier), hence the sound is vibrant...
@ dsimonas >> I have a couple of In-Ears, and since I don't know ur budget I will try to summarize some of them which I personally Use. Remember, the below IEMs, sounds good only when connected to BH-111... If I connect them directly to the 800 Jack, the quality reduces drastically, cutting bass responses and thereby sounds Flat....
Value For Money: Creative EP630 or EP660 >> Low Price and Very Loud + Excellent Audio Output.. Bass is also on the higher end. No one can beat these in terms of Price-Performance Index... EP630 is like a Marathon Earbuds (I have them since two years and its stil going on and on and on...).. Other similar IEM would be V-Moda Bass Freq (but its fragile...)
Mid Range: Sony MDR-XB41EX : Xtra-Bass IEM >> My Fav since its got a relatively larger 13.5mm Neodymium Driver, while most of the In-ears have 9 mm Driver Unit.. These extra Bass heavy headphones will literally blow ur ears...
High-End: Westone UM2 >> Clearly for Audio Purists.. These are damn expensive and as such sound is just Pure Bliss. It wins the similar priced competition by a Mile... But, not recommended if you are a Bass-Head-Junkie...
I woudn't recommend Bose or Beats by Dr Dre, coz I don't find them pleasant enough for Music playback at Max Volumes through Lumia 800 (with or without bluetooth).. That's however, my findings only, which many ppl would argue....
> none of nokia shops will replace my phone before Nokia acceps tihs issue oficially.
That is very strange. I wonder what shop in what country this is? Like I said this is not a general flaw that requires any official acceptance. It clearly looks to me that some people have broken devices that should get fixed under warranty. But there are also a significant number of people with incompatible headsets (including me at first). Some few might complain about missing bass under 60Hz, which might be corrected in software. If you have a broken device the shop should be able to check the problem and do the normal warranty procedure. If you bought the device over mail order there is the usual extra hassle to get things fixed over warranty. Calling a service desk over phone is difficult as they can not check your device for faults but they just try to help on how to correctly use the devices. Just try to convince your shop to have a listen to your device and repair it. There is not much more nokia support can help. Depending on your problem, get a compatible headset, wait for software updates, or get the device repaired if it is broken.
Yup, i've got the same problem plus awful cracking noise while listening to music through the inears on my Lumia. I can barely stand the way it sounds through my awesome sennheisers. I have the latest firmware and it doesnt change anything. I am going to the next care point and see if i get a replacement without those issues, otherwise i am going to switch back to HTC.
2012-01-15 18:22 - edited 2012-01-15 18:25
C'mon Nokia.... We beg you to Test your own Products together... Your $50 BH-111 Bluetooth Stereo Headset produces Sound much better than your Super Premium $600 Lumia 800...
What a shame... Are your engineers even listening to the number of complaints... Or are our voices falling on DEAF EARS.. It's okay if you are playin the Apple Game = "Listen to complaints and fix them silently".... But please hear the difference between your own products... We don't want to Miss Out on this VERY IMP FEATURE !!!
I've been carefully following this thread even before my new Nokia Lumia 800 arrived. I have to admit I was somewhat sceptical that the phone would have audio as bad as what has been described here, because my experience with previous Nokia (Symbian-based) products has been legendary as far as audio-output is concerned.
So, how was I disappointed when I compared the output of a 'budget' 5230 and the 800 on my reasonable separates stereo system. Audio matters to me, a lot, and hearing (or should I say not) the 800's inability to produce low frequencies was shocking. The sound stage was just devoid and empty of any depth making it sound like some budget MP3-player.
However, after experimenting further, I can confirm some very good news. The problem is not the audio hardware itself, nor the Windows phone 7.5 API functions, but the actual player (yes, even the Zune one from Microsoft) itself. I have a premium spotify prescription and after downloading their player and listening to tracks through that I've found the output to be equal, if not better to anything I've heard from Nokia in the past. If you don't believe me, try the 48-hour trial of Spotify, it's in the app store. Make sure that high-quality streaming is set in the settings also. Compare the output between Spotify and the Zune player and it's like the difference between a Rolls Royce and a Roller-skate. You'll notice that even the blip between tracks is eliminated, and the low rumble on pause.
However, I still remain shocked that the Nokia player delivers so poor a performance. Maybe they were trying to extend battery-life by incorporating aggressive bass low cut filters?
@ stavrojones >> Ahhhh.. No wonder why Zune sucked-back-then and is literally dead now...
Nokia are you listening.. One more test at your disposal... It tells you that you should not blindly incorporate everything that Microsoft has to offer.... Afterall its a "Partnership" & NOT a "Vendor-Buyer" Relationship...
Do not kill your LEGACY..... Its your IDENTITY ~ Great Products is what separates the rest from You...