my phone keep freezing more than 10 times per day...not just that, the start "nokia" screen also freeze after hard reset and the goodbye screen also freeze when power off.Need to hard reset a few times before it back to normal...
I also have a same problem on my Lumia 820 which brought in Thailand about 3 mounths ago.
I'm trying to pin down what cause the freeze/black screen problem. I suspect that some misbehaving background task from 3rd party apps is a cause of this problem.
After some trial and error, I find that when I use 'Newspot or Nextgen reader' as feed reader , my phone freezes very frequency. (I still don't know that is it a app problem or feed problem). So I switch to use 'feed me' and it seems to get rid of 'freezing problem'.
Here is a list of current background tasks on my phone:
Advance Endlish Dictionary
Amazing Weather HD
Here Drive+ Beta
And then my phone become rarely freeze.
I got the same problem as you guys.
My 820 started okay for the first 2 months since I bought it. And then this annoying freeze bug started to happen every once in a while.
At first I did soft reset and/or sometimes remove the battery, and it solved the problem.
But now my 820 has gone dead after the last freeze happened! It wouldn't turn on anymore. I had to took it to Nokia Care in Indonesia, and they say it might take 1-2 weeks to get a repair. What a hastle. I will definitely not going to use it anymore. I want to sell it back.
I don't want to use WP8 and/or Nokia from now, this phone is such a disappointment.
I hope I can warn everyone who ever wants to buy this phone.
15-04-2013 18:10 - edited 15-04-2013 18:11
Let's suppose my Lumia 820 is defective.
How in the world could a such deffective handset get out on sale!?
It is a waste of money, time for me.. as it will be a lose of marketing image for Nokia cause I wont spare a second to remind everyone about my case.
I would never ever leave a such a rubbish gone out in the market, but well that's only me.
You think all Apple devices function 100% time without any issues? You think Apple sh**s only gold? Get real man. Maybe, just maybe you have a defective unit and you can try to switch it. Most likely though, you have installed some **bleep** software that causes your phone to crash. My 820 has worked like a charm. Sure it has done one or two spontaneous re-boots but so what? Every software has little bit of glitches here and there. Even the "best" ones.
29-04-2013 5:34 - edited 29-04-2013 5:54
After reading lotsof complaints for lumia 820 screen freezeing, i also encountered the same thing.After smooth working for 1 months, my lumia got freeze which i resolvedthrough nokia care, but within a week the same problem started. i was happy for purchasing nokia, but it seems i was wrong
i want my money back
I purchased lumia 820 last months , and its screen got freeze. i solved the problem visiting nokia care after trying myself rest, hard reset. Now after 1 week the same problem begin....