"Upgraded" to the Lumia 820 about a month ago from the Samsung Focus (WP7) and everything worked great for a couple weeks until the phone started freezing. Also noticed that once the freezing issue started, everytime I would unplug the charger the phone would play a sound even though I have the ringer off and vibrate on. I complained to ATT and got a replacement. Things worked great for a week, no freezing and no sound played when unplugging the charger. Then there was a notification for updates for approximately 6 items, and I believe this is when the problems occurred again. The phone freezes and a sound is played when the charger is unplugged from the phone like before. The phone freezes when it is in standby and I try to wake it up by pressing the power button.
Anyone else have this issue?
It is the Network + update and affects everyone!
Symbian specialist until 31/01/2013 with interests in Maemo & MeeGo but an aversion to Windows!
New discovery: I've started to use lumia like a new phone without restore any backup and i haven't installed any of the automatic updates, so, no freezes... The problem is... discover what app causes this.
I also am experiencing that my phone freezes, generally once a day and am using the soft reset option but this is not an acceptable medium or long term solution. There is a problem and it would be great to know if it is a hardware or software issue and how quickly a fix if any will be in place
I have a Nokia 820 (T-Mobile), and have had this happen a few times. I've just taken the battery out for a few seconds, put it back in, and all is good. It's a little bit of a hassle, relative to other things in my life (like dealing with my spouse sometimes!), it's no biggie. LOL
I've heard of low expectations but the 820 is not a cheap phone and you deserve better. A phone which freezes in your pocket can cause you to miss calls. You should be able to use it as an alarm clock without wondering if it will wake you up. But if enough users like you consider it no biggie Microsoft has no need to fix it.