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Re: Lumia 820 low volume problem

Advisor
ulash
Posts: 8

Lumia 820 low volume problem

When i watch a video on youtube from internet explorer 10 then open music to listen, my volume degree is stays at 1 point and i can't make the volume up with volume buttons. İt shows 30 but gives music still 1 degree.
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Mobile Overlord
jimmyireland
Posts: 17,314

Re: Lumia 820 low volume problem

try rebooting the phone and press top volume key.when your watching video 30 is the max.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Mobile Overlord
aspergerguy
Posts: 10,000

Re: Lumia 820 low volume problem

@ulash

 

What happens if you use third party application such as Tube Pro for viewing YouTube videos?

Happy to have helped forum with a Support Ratio = 42.5

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Advisor
ulash
Posts: 8

Re: Lumia 820 low volume problem

i tried tube pro, there no problem with using tube pro. The problem is just happening with ie10 and phone speakers. İf you watch your video with earphone, you can adjust volume but if you watch your video with ie10 and phone speakers, you can't adjust volume then.
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Mobile Overlord
adrianhughes
Posts: 10,297

Re: Lumia 820 low volume problem

hi mate,

sounds like a thing with specific core Windows Phone 8 apps. In which case, you will need to leave feedback with Microsoft directly at http://windowsphone.uservoice.com
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Advisor
ulash
Posts: 8

Re: Lumia 820 low volume problem

Today i checked the problem on four different lumia display products in shops (one of is a nokia shop) in bursa turkey. All 820 lumias have the same problem.

 

 İf u watch a video from youtube on internet explorer and if u adjust volume, after that the volume of music player decreeses to 1/30 and you can't change it.

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Mobile Overlord
jimmyireland
Posts: 17,314

Re: Lumia 820 low volume problem

Strange indeed!

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Mobile Overlord
farby
Posts: 19,618

Re: Lumia 820 low volume problem


jimmyireland wrote:
Strange indeed!

Yes..Strange indeed ... Tried the same on Lumia 920 but no issues absolutely ..

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Mobile Overlord
jimmyireland
Posts: 17,314

Re: Lumia 820 low volume problem

Same here its no problem.On the 920 .

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Advisor
ulash
Posts: 8

Re: Lumia 820 low volume problem

im uploading a video about this problem. A youtube video. Soon i will share the link.

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Mobile Overlord
jimmyireland
Posts: 17,314

Re: Lumia 820 low volume problem

Good man.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Contributor
luc13om
Posts: 4

Re: Lumia 820 low volume problem

Hello,

I had the same problem today. But I don't remember if it was after watch a video on youtube.

this volume problem is only with the music. If i play a game the volume is OK and if i call with speaker the level is Ok and if someone call me the volume ringtone is OK.

I have a Lumia 820. Sorry for my inglish, I am french.

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Mobile Overlord
jimmyireland
Posts: 17,314

Re: Lumia 820 low volume problem

You will need to reproduce your issue and post results here.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Advisor
ulash
Posts: 8

Re: Lumia 820 low volume problem

here is the video

 

http://www.youtube.com/watch?v=MQ8aXUugvtw&feature=youtu.be

 

Please read the description and watch the full video

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Mobile Overlord
jimmyireland
Posts: 17,314

Re: Lumia 820 low volume problem

Just watched rather odd maybe a limitation with the 820 or a bug.
Hopefully next update might fix this.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Advisor
ulash
Posts: 8

Re: Lumia 820 low volume problem

 

it is a bug, because there's no limitation with 1/30. İ hope they will soon give an update about this. Thanks for your help :smileyhappy:

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Mobile Overlord
jimmyireland
Posts: 17,314

Re: Lumia 820 low volume problem

Your welcome.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Registered Member
TheRidge
Posts: 1

Re: Lumia 820 low volume problem

Ive just got the phone 2 days ago and Ive got exactly the same issue ( today being 30/01/2013) so there is no fix for it so far

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Registered Member
Shivlakhan
Posts: 1

Re: Lumia 820 low volume problem

Hi All,

I bought Lumia 820 two days back and I am getting same problem. Nokia should fix this issue.

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Registered Member
Sumit05
Posts: 1

Re: Lumia 820 low volume problem

Nokia pls fix the volume bug issue.
I have got all the updates installed on my phone. Still it persists.
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