[daleb]

My nokia 820 will not send attachments such as a contact or picture.  On orange network. Instantly get message can t send message Try Again.  Try again does not solve it.  Orange seems to think this is a Nokia/ windows problem any suggestions?  Particularly interested in being able to send contacts as in the business card feature in older Nokias

[paulheu]

To send attachments you need to setup the MMS accesspoint as 'regular' SMS can't do that anyway. You'll need the Accesspoints Settings available on the 820. If it's not then you can download it. The link is somewhere on this forum so do a search.

[jimmyireland]

Have you the correct settings? And a data plan? Contact orange or check the website for settings

[caitlin1759]

One thing I really don't understand about Windows phone is the way sending MMS works.

I know that to send or receive one data must be enabled and the phone works fine if I do that. With only wifi enabled our doesn't work.

What I don't understand is that even if data and wifi are both disabled on my Android phone it can still send and receive MMS. Why? what's different between the 2?

[jimmyireland]

Different carriers use different methods for allowing MMS example MMS APNs

[caitlin1759]

But the 2 phones are using the same carrier, both are T-Mobile U.K contracts.

[paulheu]

Difference is Android allows data connection for MMS regardless of the settings and Windows Phone does not.

.

[jimmyireland]

Bet me to it lol..

[matty_reynolds]

I had this exact issue with my Orange pay monthly Nokia 820. Spent ages fiddling with the mms apn settings as per the orange/EE websites to no avail. In the end this is how I solved it -

- go to settings>mobile network>edit mms apn

- delete any existing apn's (if your phone menu says 'add mms apn' instead of 'edit mms apn' then skip this step)

- Go to settings>access point, select EE or Orange. This should automatically set up your phone correctly and away you go... Note: If you don't have access point in your settings menu, use your phone to scan the QR code attached to this message, this will take you to the 'access point' app, which you can download, and then it should appear.

If this doesn't work then it might be an issue with your account, in which case you will have to phone Orange

[matty_reynolds]

I had this exact issue with my Orange pay monthly Nokia 820. Spent ages fiddling with the mms apn settings as per the orange/EE websites to no avail. In the end this is how I solved it -

- go to settings>mobile network>edit mms apn

- delete any existing apn's (if your phone menu says 'add mms apn' instead of 'edit mms apn' then skip this step)

- Go to settings>access point, select EE or Orange. This should automatically set up your phone correctly and away you go... Note: If you don't have access point in your settings menu, use your phone to scan the QR code attached to this message, this will take you to the 'access point' app, which you can download, and then it should appear.

If this doesn't work then it might be an issue with your account, in which case you will have to phone Orange