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Lumia 822 Losing Data Connection

New Member
recman76
Posts: 2

Lumia 822 Losing Data Connection

Is anyone else having a problem with their Lumia 822 losing it's data connection? My phone loses it's data connection at least once a day. The only way I have found to get it back, is to turn the phone off and back on, which is a pain. It seems to happen a lot at night, but has happened a couple of times during the day. It can be hours before I notice that nothing is coming in or updating.

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Mobile Sensei
adrianhughes
Posts: 8,926

Re: Lumia 822 Losing Data Connection

Might be a phone problem or a network problem. For instance, sometimes my partners iPhone 4 doesn't receive MMS / SMS until she's switched it off and on again.

Have you checked if the microSIM for your phone has been cut correctly, and that the network carrier settings are correct? I would check these with your network carrier first and either isolate or eliminate that as a problem.
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