I've had a cyan 900 from day one and I like the phone, but Nokia really need to fix all the issues with their Lumia phones.
I've already replaced my 900 twice because it is not charging properly and I know a number of people with the same issue. The issue is when the battery is completely drained and I try to charge the phone, using the charger that came with the phone, it does not come back on; sometimes it takes hours to turn on; or it starts, get to the att splash screen and reboots - - this happens in a continuous loop until I disconnect the power.
There is obviously something wrong with the power management on the phone. Nokia or ATT still haven't address the issue and it a shame.
I cannot recommend this phone to anyone until the issues are fixed.
Does anyone have an idea on how to fix this? Can't seem to re-charge my drained Lumia 900 - very disappointed that MS and Nokia can screw up something so basic as charging the phone.
So... 2 lessons learned: 1. Don't let your battery drain down to zero. 2. Don't turn on Airplane mode as that has a bug in it.
My beautiful nokia 900 had the same issue. I'm waiting to hear anything from the repair center. I sent it off 10 days ago, it was received 7 days ago. I hoped a known issue like this would produce a faster turn-around. It's a bad experience and I'm not wowed by the @nokiacareus twitter response which was:
"repair can take from 7-10 working days from date of receipt of your device to our repair center. ^SV"
I want to support windows phones and nokia but this is a tough one.
Another +1 to the list of users having charging issues. It seems like the phone tries to power back on repeatedly while at the early part of the charging cycle and drains the power right back out of the phone, then just repeats that cycle continuously. That is just bad design.
bought the Lumia in April as soon as it came out the cyan color 1- phone kept freezing, do you know that you can't replace it w a black one, they were out of cyan at the stores and refused to give me a cell from that was black because mine is cyan. then i figured out how to turn it back on by rebooting it but one was in the mail already. 2- yesterday 8-20 my cell drained and i couldn't get it charge. yes only the "nokia white cable" is the only one that would charge it any other time, but not this time. i went to the store and even thou its only been like 3 wks since i got the replacement, they wouldn't give me another lumia. again warranty was out of cyan color and i had to call and figure out what to do. at&t was super helpful and i am now out of a cell Tuesday til Thursday. unreal, but they are sending me the new HTC ONE X, cuz i refused to get another lumia replacement. I'm thankful that they helped but sucks to be w no cell. Now i'm going to look up HTC ONE X and hope that no one is having issues w it. my son has it already and loves it. so having a lumia for 4 months that sucks what a waste!!!!!!!!!!! garbage phones in my opinion!
Just had the same experience in the last 24 hours with battery issues not allowing any kind of access of the phone even when plugged in and charging. The family has 3 of these phones and I am going to warn them not to drain the battery to zero or risk the same fate as Phone #1.
Not booting up after battery drain issue is still seen in nokia 900. There is nothing we can do but to hand over to the Nokia care. Its really frustrating situation.
Sad that the issue is not resolved and Nokia releases this device with known issue in India.
I tried all the methods posted in different forums and here with no luck of starting it. Handed over to the Nokia care center and was told that it will take 10 days to hear back from them about root cause.
This is the least you can expect for a phone that is launched less than a month now.
hello ecutts. can you please give me AT&T Nokia Lumia contact address? Am resolving to trying to send my Nokia Lumia 900 back to Nokia for repair or replacement. It has refused to come on since it went of as he result of low battery.
2013-02-08 22:11 - last edited on 2013-02-09 9:14 by tiny_chef
I got my lumia 900 in August 2012. After using it for 2 month, I experianced the same problem with the charging issue. I sent the phone to the nokia repair center for repair but they sent it back to me without repair. They said the phone is not designed for the american market because it is unlocked. I checked the warranty it is still in warranty in the US. I don't know how to convince them in order to fix the phone for me. Any help?? I attached the warranty result.
Moderator's note: We have removed the attachment as it contains IMEI or serial number of the phone. It is unwise to publish personal information on a public forum.
hi i am having a same issue at the moment people tell me please what to do????!! its really frustrating!!! i had not charged my phone for 4 or 5 days and now when i connect to the charger its not showing that its charging.and its really **bleep** me off that it comes on a white screen then shows NOKIA logo and then goes off after few secs or minute.could it be the battery issue?how u people fixed this!!??mine is nokia lumia 900
My new nokia lumia 900 didnt startup only! when i connected charger it used to show charging sign for 10-15 seconds and then go away...phone didnt startup only. then gave to authorized Nokia service centre and they declared that its memory is burnt because i kept too much data. this is the stupid reason they gave and told me because i have purchased my phone online it has got no warranty! so had to suffer this huge loss. BEST OF LUCK NOKIA..MAKE LOTS OF MONEY LIKE THIS..I WONT FORGIVE YOU FOR NOW I COULDNT AFFORD TO BUY A NEW PHONE :'(