Guys,
We have raised the comment that customers already have unlocked Lumia 900s and the word coming back from our Stateside colleagues is that they are aware that both AT&T in the US and Rodgers in Canada are selling the device outright (ie: not as part of a contact package), but they are in the belief that the devices are still locked.
I would therefore like to clarify the points raised here: is it the case that some of you have purchased a Lumia 900 which is unlocked at the time of purchase or that AT&T/Rodgers have provided you with the correct restriction codes to unlock them?
If devices have been unlocked by unofficial means, then there might be very little that we can do to influence the local decision, but if I am to understand that there are legitimately unlocked Lumia 900s on the North American market, then we need to bring this to the attention of Nokia US and Nokia Canada on your behalf
Thanks and regards,
MichaelS
Community Manager
michaels wrote:
If devices have been unlocked by unofficial means, then there might be very little that we can do to influence the local decision, but if I am to understand that there are legitimately unlocked Lumia 900s on the North American market, then we need to bring this to the attention of Nokia US and Nokia Canada on your behalf
Thanks and regards,
MichaelS
Community Manager
Michael that is correct, there are legitimate unlocked devices in North America. I myself had Rogers unlock the device. For a fee of course (carriers are scam artists) but they do it without any problems. I've had them unlock a couple of iPhones as well. I also know for a fact from friends that AT&T will also provide customers with unlock codes (though unlike Rogers) for free.
While true AT&T and Rogers sell their devices locked, both companies have the following policy, as long as the phone is not being subsidized by a contract, AT&T and ROGERS WILL provide customers with unlock codes making them legitmately unlocked.
Another point, the Lumia 800 sold in Canada has MMS settings in the Diagnostic app and for a while, the Network Setup app was showing up in the marketplace until it got pulled but I believe users in North America can still do a search for Network Setup and install it on the Lumia 800. Also to point out that both Samsung and HTC have their own versions of the Network Setup application available in North American Marketplaces....
See the following articles, just google AT&T unlocking policy or Rogers unlocking policy and you'll find lots of proof. Or you can just call them and ask them. 
Rogers
http://mobilesyrup.com/2010/12/14/rogers-and-fido-
AT&T
tarekals wrote:
thanks for responding Shoey5, but are you telling me that Nokia`s "Networkwork App" will not help me out provide they re-release it.
thanks alot.
No that is incorrect, it will allow you to configure your MMS Settings. Michaels was simply asking if there are legitimately unlocked Lumia 900's in North America to carry more weight in getting the Network Setup Application on the North American Market. ie. I got mine unlocked via Rogers and AT&T will unlock phones as long as they aren't subsidized. Regardless it shouldn't really matter. If this configuration setting was built into the OS the way it should it wouldn't even be a thought in anyones mind and regardless of how a phone is unlocked by non legitimate means, it would still under a contract so no one is losing anything except for the user of the phone.
It's really simple, people travel with their phones and these days it's easy to get a sim card/service even for a week, some have multiple services. Whatever the reason, a simple program that is already available but not in our marketplaces is all that's needed 
