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Lumia 900 phone speaker not working

New Member
suvirb
Posts: 2

Lumia 900 phone speaker not working

Hi,

 

My lumia 900 phone speaker has stopped working. I can use my phone either using headphone or switch to speaker mode when i receive the call .

What doesn't work:

Normal speaker when call arrives.

Playing music, games has no sound. Sound only comes when using headphone.

 

Already did both soft and hard reset.

I think my phone has gone to headphone mode forever and  i don't know how to get it to normal mode.

Also, anyone know where in stockholm is nokia care centre?

Regards

Suvir

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New Member
suvirb
Posts: 2

Re: Lumia 900 phone speaker not working

version:7.8
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Moderator
musica
Posts: 5,353

Re: Lumia 900 phone speaker not working

Have you tried plugging in another headset to the phone and then unplugging it? If not yet, please try.

If this would not help, you have to send the phone to a Nokia Care Point (NCP). To do this, you have to bring the phone to the retailer/point of sale as they will be the one to send it to the NCP. Include a copy of the receipt.
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