I had the same problem today which is the 2nd day of me being the owner of this device. I followed '7thSense' steps and pressed the power button for more than 40 seconds; actually l think it was 50 seconds, i released it because I thought it was of no use and after I released it the device switched on again. During the white screen I unplugged it from the charger until the Nokia logo came up and then replugged it again and now it seems fine. One thing is for sure I will never let the batter to drain out again! Having said that I can't understand how a company like Nokia and Microsoft do not issue an update on this problem!
Honestly speaking this device will be the last Nokia device that l will buy if at some time or another it will have any issue that will effect its performance. I used to be a big Nokia fan but I don't think l am anymore since l had an X7 and when I updated it to Symbian Belle the headphone jack didn't work anymore and, believe it or not, that is one of the reasons l bought the Lumia 900. If this f***s up l'm done with Nokia for sure!
Anyway hope the above helps you guys with your problem.
I faced this problem in 3 weeks time. I dont remeber if this is the first time that I let the phone battery drain, but I faced it. Tried all the possible ways and posted methods from different posts.
I'm from India and Nokia launched Lumia 900 in Sep 2012 in India. Its sad that inspite of this known issue, Nokia released the product with this major bug. Its even more frustrating that, customer care people are not aware of this issue.
They have taken the device and will be sending it to head office for further investigation? And the process is going to take 10 days.. 10 days to solve the problem which is already known from past 5 months?
I just let my phone charging on the wall around 15-30mins. First thing happened, the three bottom buttons light up and after 5mins white screen happen and then nokia logo start lighting up and as it follows Windows logo appear and thats it! i didnt do anything ^_^ im lucky. just sharing HAVE PATIENCE ALWAYS!
This 7th step is that a name for a web page I can get help for, I bought2 0these phones one for me and one for my son in Oct ,mine I have not problems with just need to now if I can block a sertian person from phoning me or texting me, BUT.. My sons phone stopped working when I went out of town for a week n he did nt have a chrger with him and it died and that was the beginning of Dec. And we have left it plugged in for days and I that it will do now is the s bottom lights are on and every once in awhile a white screen flashes on then goes out so I paying threw the teeth for two phone three year contract ... Please tell me can my phone be fixed!?
WP7.x doesn't support blocking of callers. Though, you may search in Store (formerly Marketplace) if there's an available application to block a call.
For your son's concern, if the battery is completely discharged, it may take several minutes before the charging indicator is displayed. In some cases where the battery is extremely low, one of the following tricks may resolve your issue:
If the tricks above does not help, you will need to contact your local Nokia Care. You can find details by clicking the Contact us link in the support pages of the Nokia website for your country.
Note: Your battery has been partially charged at the factory but when taking your new device into use, please keep the charger connected for 30 minutes. It is recommended to use original charger (AC-16).
Hope this helps.
My Nokia Lumia 900 went dead about a week ago and wasn't charging.. it has been off since....... hoe can i revive it. PLEASE HELP ME