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hi mate,
I see you are from the future, the 27th November 2013. tell me, what awesome phones have been released by Nokia at that time?
seriously though if it has frozen that amount of times, have you tried performing a soft reset (pressing the volume down and power buttons together until the phone vibrates)? and that you are up to date with all the latest Nokia system app updates in the Store? also check via Settings > Phone Update if the Portico update is ready for you, and if so, please update to it.
failing the above, try a hard reset (Settings > About > Reset your phone). bear in mind a hard reset wipes all personal data so please make a backup of all personal data to PC and/or online storage first. Failing this, you will need to take your phone to Nokia Care for inspection: http://nokia.com/support
I see you are from the future, the 27th November 2013. tell me, what awesome phones have been released by Nokia at that time?
seriously though if it has frozen that amount of times, have you tried performing a soft reset (pressing the volume down and power buttons together until the phone vibrates)? and that you are up to date with all the latest Nokia system app updates in the Store? also check via Settings > Phone Update if the Portico update is ready for you, and if so, please update to it.
failing the above, try a hard reset (Settings > About > Reset your phone). bear in mind a hard reset wipes all personal data so please make a backup of all personal data to PC and/or online storage first. Failing this, you will need to take your phone to Nokia Care for inspection: http://nokia.com/support
