This is TOTALLY RIDICULOUS. I got my Lumia 920 back from a repair center today. and its STILL BROKEN
This was the second time it has been "repaired". the first time was bad enough, second is just a joke, especially as I included a letter specifically stating the problem which needed attention.
That problem being the proximity sensor.
the customer service team and all Mexican with not very good english. This is just an awful expereince. I wish id never got a nokia.
There is a contact us link on the page where you can report your issue direct,you wont be heard here.
If i have helped at all a click on the white star below would be nice thanks.
2013-01-24 16:58 - edited 2013-01-24 17:02
I agree with JimmyIreland. Best to contact Nokia Support and describe your situation.
Nokia Store can be an Nokia authorized retailer where you purchase the phone. It will be in their discretion if they would replace the phone or make other arrangements.