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Re: Lumia 920 (Unlocked Australia) Camera won't la...

New Member
Mohnish
Posts: 1

Lumia 920 (Unlocked Australia) Camera won't launch

And I just have my camera busted. Every time I try to launch the Camera on 920, it goes back to start screen.

 

Found multiple users reporting this on the Nokia support forums as well. I've tried soft and hard reset and even removed all possible apps (Kindle, Battery Widget etc). I do not want to hard reset the phone again because my Zune pass music won’t sync to the new device for another 30 days.

 

I really am keen to help us and Nokia get to the root cause and happy to volunteer to keep my phone this way till they debug it. Any pointers on where should I start..?

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Mobile Overlord
adrianhughes
Posts: 10,001

Re: Lumia 920 (Unlocked Australia) Camera won't launch

hi mate,

you need to return your phone to your point of purchase, or if they are being less than helpful, to Nokia Care: http://nokia.com/support
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Community Manager
musica
Posts: 5,296

Re: Lumia 920 (Unlocked Australia) Camera won't launch

Is the software of the device up-to-date? What is the OS version?

Cheers.
Nokia Lumia 1020 - nothing comes close Nokia Asha 501 - super smart pocket power 

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