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Re: Lumia 920 WiFi problem

Advisor
Axeleron
Posts: 7
Accepted Solution

Lumia 920 WiFi problem

Hello,

 

I have a router and 3 AC wall plugs access points around my house. My old Lumia 800 and all other wireless devices see all access points (3) perfectly, however, Lumia 920 only sees router. Any ideas?

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Mobile Sensei
paulheu
Posts: 5,355

Re: Lumia 920 WiFi problem

AC wallplug accesspoint are commonly of the ad-hoc type which is not supported by the 920. Infact this connection type is generally considered insecure and should not be used for everyday regular connections.

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Advisor
Axeleron
Posts: 7

Re: Lumia 920 WiFi problem

Are you saying that phone which costs 700 euros doesn't support all wifi standards, where as, any other wifi device does?

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Mobile Overlord
cjlim
Posts: 16,983

Re: Lumia 920 WiFi problem

Very few devices support all wifi standards, especially older less common ones . You will find android devices dont support ad hoc either. As far as I know the Lumia 800 and iphones  dont either. However the 920 does support dual band which a lot of mobile devices still lack. So as far as mobile devices go it supports more than most.

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Advisor
Axeleron
Posts: 7

Re: Lumia 920 WiFi problem

[ Edited ]

Look, side by side. If lumia 800 doesn't support adhoc, then its not adhoc problem. As I said, my ipad2, mom's iphone and my previous lumia see all networks.

 

 

 

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Mobile Overlord
cjlim
Posts: 16,983

Re: Lumia 920 WiFi problem

In fairness, you only said all wireless devices but fine, if all those devices you are now listing can connect then it is probably not an ad hoc issue. Do you have the make and model name for the router and wall plugs?

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Advisor
Axeleron
Posts: 7

Re: Lumia 920 WiFi problem

Router - DLink 2640U

Plugs: D-Link DHP-W306AV PowerLine AV Wireless N Extender

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Mobile Overlord
cjlim
Posts: 16,983

Re: Lumia 920 WiFi problem

I had a quick look at the specification for the plugs. There is no reason why the phone shouldn't see unless they were set to invisible. Have you set up the plugs for manual configuration? 

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Advisor
Axeleron
Posts: 7

Re: Lumia 920 WiFi problem

I did quick setup, intalled password, thats it, everything else is on default

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Mobile Overlord
cjlim
Posts: 16,983

Re: Lumia 920 WiFi problem

Am I right in thinking you already had all those devices when you did the quick setup? My guess is the plugs are only setup for WPS and SSID were set to invisible by default. Log into one of the plugs and have a look. 

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Advisor
Axeleron
Posts: 7

Re: Lumia 920 WiFi problem

Checked, its visible

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Mobile Overlord
cjlim
Posts: 16,983

Re: Lumia 920 WiFi problem

Gosh! I was hoping you wouldn't say that. There is no other obvious settings in the router settings which would block the phone seeing it and there are no settings in the phone which would stop it seeing the plugs with those settings. I presume the router is also on similar settings. They may block the connection but should not block them seeing each other. I presume you have tried restarting both. Short of resetting either or both router and phone, there is nothing else you can try your self. Only thing I can suggest is to send your phone and one of the plugs to a Nokia Care Point. 

 

You can locate your nearest care point using the link below.

 

www.nokia.com/support

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Advisor
Axeleron
Posts: 7

Re: Lumia 920 WiFi problem

Fixed it by changing security mode to WPA2 Only.

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Registered Member
tilt02
Posts: 1

Re: Lumia 920 WiFi problem

I have a telefonica router
the lumia phones don't recognize the network either.
It only works with guess.... Apple......android
windows 8 laptop doesn't work either,
thank you mr Elop& mr Balmer
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New Member
crowz
Posts: 2

Re: Lumia 920 WiFi problem

Hi,

 

I have a nokia lumia 920 which i bought a week ago, for the first few day i have connected my 920 to a wifi network which its work perfectly, after the following day i could not connect to the same wifi and i couldn't find the network again. i've checked and reset my router few times and i get the same problem.

 

Please help if anyone here can help me to solve this problem.

 

Thanks!!!!

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Registered Member
lippylow
Posts: 1

Re: Lumia 920 WiFi problem

Hey crowz,

 

I've had 2 different situations relating to the Wifi connection issue.

 

1. At first, I started off with my phone NOT detecting my home network at all.

 

2. After some tweaks to the router, it was detected, but kept saying that my password was incorrect.

 

Well, read some forums and did some changes to the router, this is my current setting in my router:

 

Wireless mode: 802.11n only

Security mode: WPA2 only

Cipher Type: AES **** (HEARD THAT TKIP DIDNT WORK!!)

PSK / AEP: PSK

 

Try setting your router with this setting, it might work!!

 

Cheers!

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