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Re: Lumia 920 buttons not working

Registered Member
Natuke
Posts: 1

Lumia 920 buttons not working

I started to have this problem yesterday. The power and volume down buttons are just unresponsive, so the only way to unlock my phone now is to use the camera button. I've tried resetting the phone and it didn't help, so I'm guessing not a software issue, but hardware. Should I just return it to the store for repair/new or has anybody else experienced this and found a solution.

 

and yeah, the reset was done via Settings, not soft or hard reset since the buttons aren't working.

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Mobile Guru
paulheu
Posts: 1,942

Re: Lumia 920 buttons not working

 

Sorry to hear about this but unfortunately there is not much anyone here can do for you.

 

Nokia Support Discussions is a user to user platform, It would seem you might be better off contacting Nokia Care on this, use the 'Contact us' section on this page.

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