Rejected a call after one signal and then the phone hangs up totally. Not possible to shut down even when holding shut down button for more than 60 seconds.
The display shows "Ending call..."
When I press windows button I still get a reaction from vibrator bit nothing happens.
If i plug a USB cable to a computer it syncs, but the display is still frozen.
Bluetooth headset, BH-806, still connects but no reaction from the phone (I can hear connect tone in the headset)
The phone is now getting really warm, which cant be too good for the battery.
Tried to call Nokia support 10 times now..."All lines busy"...
Anybody knows how to reset and shut down and restart a Lumia 920 that does not react to pressing the power button more than 10 sec?
My Lumia 920 also has a crash problem, after i opened photo apps and in the same time open browser, my lumia hangs, shut down, and cannot start up again.
But this problem solved after I did a reset, by pressing volume down and power button in the same time for about 10 second (this tips already in the manual book).
The lumia would restart for awhile and start again.
In such situations, you should always try a soft reset of the phone. Your phone data will remain intact in this scenario.
Just press and hold Volume Down + Power button for 10 seconds until you feel a vibration.
After this soft reset time and date get reset, too. I've got rid of wrist watch since my 3330 almost 13 years ago, but 3330 have been completely reliable while my 920 hangs up once or twice a month. Is there any way to fix that so the time stays correct? Even my old laptop gets BSOD max once a year and this doesnt affect on time, date or other bios parameters.
I also had the same problem with my Lumai that when I was gaming the tuch system stopped and not working, then I solved it with your instruction
thanks so much.