My new Lumia 920 is registering touches when nothing is touching the screen. I've reset the phone and turned down the touch screen sensitivity.
So what happens is I'll be on the home screen and it'll start auto-tapping a tile, usually about a quarter of the way down from the top of the screen. It then becomes unresponsive to touch. Sometimes before this happens, scrolling through the UI will be jittery, like it's lagging or processing huge amounts of background data. I've also turned off most apps in background. I am running Facebook app and Weather channel app. I'm really at a loss here and hope someone can help.
My third 920 came on Monday. I was very sceptical of using it and made sure it didn't have any of the problems i had previously.
Vibrate rattle: check
Light leak: fail
However, I noticed while setting up the new phone, it suddenly exited out of whatever I was doing, bring up multi-tasking screen and then stayed there. It happened thrice before I realized that the back button was registering phantom touches/presses.
Did a soft reset but no luck so far. I am totally bummed.
My "phantom touches" come with no fingers or objects anywhere close to the back button. It is annoying when I am typing something and suddenly the app exits and the multitask screen opens up. I can actually hear the tactile feedback-ish sound when this occurs. Problem is, it's not reproduceable continuously which means that any attempts to return would be happily turned down.
Sounds familiar, got mine back from repairs after 920 became a brick. Started going from screen to screen all by itself sitting on the table, no hands near it at all. Top of the phone became quite hot. Did a soft reset, problem remained, did a hard rest problem remained, hard reset again...hung on the welcome back screen. Gave up and sent it back to the store, has to go back to the repairer twice before they will really do anything....